Bulletproof 365 Standard, Managed IT Service

Modern IT. Fully Managed. Microsoft-Native.

Most organizations run Microsoft 365 — but few can sustain 24×7 excellence across users, devices, identity, collaboration, and hybrid infrastructure. Bulletproof 365 (B365) delivers end-to-end IT operations, unified under one SLA. Built in-tenant and Microsoft-first, it simplifies support, strengthens security, and improves operational efficiency across your entire environment.

What You Get:

Service Desk & Endpoint Support · 24×7 user support across desktops, laptops, mobile, and apps · Remote device management, patching, scripting, and OS/application support · New device setup, Microsoft 365 onboarding, and approved LOB apps · Support for business-critical apps (with active vendor contracts)

Cloud & Microsoft 365 Management · Admin & governance for Microsoft 365: Exchange, Teams, SharePoint, OneDrive · Microsoft 365 backup & restore (Exchange, SharePoint, Teams, OneDrive) · SharePoint site and data management (up to 25 GB migration) · Teams Voice: Call routing, conferencing, number management, training · Mobile app protection for Microsoft and supported third-party apps

Infrastructure Operations · Windows/Linux server management (on-prem and Azure) · Firewall & VPN management (Fortinet, Cisco), policy reviews, alerts · Network hardware management, proactive patching, configuration backups · Endpoint lifecycle and compliance management · Backup monitoring and 24-hour production restores

Why It Matters: · Reduce downtime from hours to minutes · Simplify IT operations under a single, accountable SLA · Improve security posture with in-tenant visibility and Microsoft-native tools · Control OPEX by turning break/fix chaos into predictable, managed services · Free up your team to focus on strategic priorities