iDynamics Incident Management allows you to handle this kind of incidents within Microsoft Dynamics 365 Business Central, directly reporting them from the purchase, sales or warehouse document that is being handled when the incident is detected, providing you with the tools to follow it and solve it in a timely manner.
Categorise and classify incidents in order to get reports that will help you improve your operations and ensure that the same incidents do not happen repeatedly.
Configure incident management workflows that can be assigned to incidents according to their categories, automating the assignment of the tasks that must be performed to handle it, and making sure that no incident is left unsolved.
This app supports both the Essential and Premium editions of Microsoft Dynamics 365 Business Central.
This app is available in English, Spanish and Dutch.