Amicis Lifestyle | Food & Beverage

Amicis Solutions

End-to-end restaurant solution for rapid operations from the POS to the back office

Empowers restaurant, hospitality and retail companies to get up and running in no time from within the powerful Dynamics 365 Commerce platform with:

  • Dynamic POS Menus
  • Check Management
  • Menu and Recipe Management
  • Guest Services, Service Plan Management
  • Kitchen Management
  • Table Management
  • Self-serve Kiosks, Online Ordering
  • Inventory Management
  • Real-time Financial Performance and Analytics
  • Automated Supply Chain

Highlights

Dynamic POS
  • Centralized configuration with screen layout that automatically populates menu button grids
  • Tailor POS/Kiosk to display menus based on store, register and meal period
  • Manage by menu hierarchy, categories, availability, top sellers and more
  • Conversational ordering workflow for order speed, accuracy and customer experience
  • Easy to use and train
Check Management
  • Drag and drop gestures to split checks by item or seat, split evenly or manually by any number, recombine
  • View, service all checks easily with check carousel
  • Transfer checks between servers and tables
Menu and Recipe Management
  • Centralized management of recipes, ingredients, combos, substitutions, modifiers
  • As modifications and substitutions are made at POS, inventory tracked at recipe and ingredient levels, nutrition values and allergens adjust in real time
  • Calculate price of menu offerings, assign different prices for modifiers and substitutions
Guest Services Management
  • Purchase and redeem services at the POS
  • Set up earning, redemption and allocation rules by service plan
  • Manage and report on guest service activity
Kitchen Management
  • Configure kitchen workflows by category or product for automated order routing
  • Route orders directly to KDS and customer order ready screens
  • Capacity management (throttling) for off-premise orders
  • Metrics to collect and react to performance data
Table Management
  • Manage orders by navigating between seats, checks and tables within table view
  • Create table profiles by zone, table type and number of seats, assign to channels
  • Work online or offline
Self-Service Kiosks, Online Ordering
  • Convenient customer ordering and payment
  • Easy online ordering for customer, order and delivery management 
  • Cross-sell and up-sell via curated lists 
  • Customer access to order history, rewards, product recommendations
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