Empower your Dynamics 365 with Customer Care on 25 Social + 10 Messaging Channels
Sprinklr is the world's first Unified Front Office Platform for Modern Channels designed to help the large enterprises do Marketing, Advertising, Research, Care, and Engagement.
With Sprinklr’s Modern Care app for Microsoft Dynamics 365, brands can engage and provide customer care on 25 Social + 10 Messaging channels which include Facebook, Twitter, Instagram, LinkedIn, Youtube, Whatsapp, WeChat, etc. directly on Dynamics 365 by leveraging the power of Sprinklr AI.
● Auto-create customer support cases in Dynamics 365 from social posts and messages, spanning over 25 social + 10 messaging channels and listening sources, available through Sprinklr.
● Respond and engage with your customers on social and messaging channels natively in Dynamics 365.
By enriching the case & contact data with Social details in Dynamics 365, the end customer experience is enhanced by providing a complete view of the customer interactions to the business agents in Dynamics 365.
Download it for free with a corresponding, valid Sprinklr seat for each user. Please reach out to your Sprinklr Success Manager or email us at firstname.lastname@example.org for more details.