During the Digital transformation process, companies
often find themselves lacking specific resources,
competences, and even team members. To hit targets in
time, many use outsourcing or Managed Services, when
external provider enables Marketing, Sales, and Service
at full speed.
Customer-centricity and personalization, omnichannel and seamless
At every customer lifecycle stage, from the first contact to product
purchase and word-of-mouth advertising, every person communicates
and interacts with Your company in various ways. And 90% of the customer
experience is generated by Marketing, Sales, and Service.
Successful companies make this process seamless, personalized, and
comfortable for the client yet profitable for themselves. They process high
volumes of data, maintain a customer-centric organizational structure,
implement cross-cutting automation, use predictive and prescriptive
analytics, and base their decisions and actions on data.
Today potential customers are constantly bombarded with advertising.
They seek authentic and timely product information to make educated
purchases. Consumer behavior changes unpredictably and almost
instantaneously. Companies capable of generating valuable content and
adapting rapidly become market leaders. However, instead of multiplying
staff members and depleting resources, they hire external professionals
to achieve and maintain a sustainable competitive advantage quickly.
Managed Services and Marketing, Sales, and Service enablement provide
mass authentic content production and full skill set necessary to achieve
goals. Outsourcing enables Your team to focus on essential tasks, thrive,
and hit targets.
This application is available in [English, Russian]