This offer is only available in Dutch.
Case file formation is a process in which you gather information and documentation around a certain subject (investigation of a complaint for example) according to a certain fixes process. It is important that the progress of the file can be monitored. For many organizations it is essential to have a current and complete case file. This allows the organization to help customers faster and more efficiently. In addition, they meet the legal requirements and are able to prove it. Microsoft 365 offers limited possibilities to facilitate this process. As a result, organizations run the risk that the process is not carries our correctly and that the files are not complete. Dossier Hub helps organization to create, update and track the status of a case file. It helps you to follow the process and make sure the files are complete and correct.