Copilot for Microsoft 365 - Center of Excellence-as-a-Service: Monthly Managed Service


Copilot for Microsoft 365 Center of Excellence-as-a-Service help organizations to build and maintain their own Microsoft 365 Copilot Center of Excellence.

Copilot for Microsoft 365 is a Center of Excellence-as-a-Service that fosters continuous learning, collaboration, and technological fluency in organizations​. adaQuest CoE-as-a-Service enables organizations to establish and run their own Microsoft 365 Copilot Center of Excellence.

1 Configuring and maintaining Copilot for Microsoft 365 2 Managing and maintaining a Teams group​ 3 Monitoring and responding to Copilot-related questions​ 4 Providing technical support to IT, and more

Copilot for Microsoft 365 Center of Excellence (CoE) configuration and operation stand out as a paramount service for businesses seeking to leverage cutting-edge artificial intelligence to enhance productivity, collaboration, and innovation. This service is designed to guide organizations through the intricacies of deploying, managing, and optimizing Copilot for Microsoft 365, ensuring they harness their full potential to drive transformative outcomes. By establishing a Center of Excellence, organizations can foster a culture of continuous learning, collaboration, and technological fluency, positioning themselves at the forefront of digital innovation.

The areas of focus for the Center of Excellence will be:

  • Configure or review and maintain Copilot for Microsoft 365 Configurations
  • Manage and maintain a Teams Group (“Copilot for Microsoft 365”)
  • Maintain a communication channel with the latest news and enhancements on Copilot for Microsoft 365 (“Announcements” Channel)
  • Monitor and respond to Copilot-related questions in a channel (“Ask us Anything” Channel)
  • Create the metrics and report them via Executive Lounge Channel
  • Provide Technical Support to IT Team
  • Provide ongoing Copilot for Microsoft 365 Workshops and Support Sessions

To improve adoption and implementation results for Copilot for Microsoft 365, you need adaQuest CoE-as-a-Service.

*Customers will have an assigned Customer Success Manager to help answer questions and address any issues they might have related to the Microsoft 365 Tenant.


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