https://store-images.s-microsoft.com/image/apps.61983.c4f274d9-6d15-4bd8-9866-7520e83266e2.f53f8591-1341-4b2b-a763-8afb9d873591.b1278a90-bd5b-4a7e-9bee-ababda0e951f

Customer Experience Maturity: 2 day assessment

Arbela Technologies Corp.

Develop a strategic, tactical, and technological roadmap for becoming a customer-centric organization

Knowing the level of maturity of your customer experience helps you develop a roadmap for becoming a customer-centric organization. 37% of organizations are not yet at a basic level of maturity for customer experience. Our customer experience maturity assessment will determine where you are at and provide a practical roadmap to drive your organization forward.

Agenda

Day 1

  • Conduct the customer experience maturity assessment
  • Determine what level of maturity your organization is at across five major categories
  • Begin roadmap and recommendation discussions

Day 2

  • Produce a roadmap for maturing your customer experience
  • Determine practical investments that will drive your organization toward a higher level of customer maturity

С един поглед

https://store-images.s-microsoft.com/image/apps.63478.c4f274d9-6d15-4bd8-9866-7520e83266e2.f53f8591-1341-4b2b-a763-8afb9d873591.f33a73db-c0e9-4c8a-878b-4afc1f11598e
https://store-images.s-microsoft.com/image/apps.64358.c4f274d9-6d15-4bd8-9866-7520e83266e2.f53f8591-1341-4b2b-a763-8afb9d873591.10495527-888b-4ed8-8a96-a4c566f8d0ba
https://store-images.s-microsoft.com/image/apps.47401.c4f274d9-6d15-4bd8-9866-7520e83266e2.f53f8591-1341-4b2b-a763-8afb9d873591.4dfe2a9a-c1f4-4dfe-b852-43d14e7a5a62