*High-level analysis of the applicability of the Microsoft Dynamics 365 Customer Engagement organization architecture.*
Dynamics 365 Customer Engagement Fit Gap: 5-Day Assessment – 2 000 $
High-level analysis of the applicability of the Microsoft Dynamics 365 Customer Engagement organization architecture.
An analysis of needs and possibility of application of the **Microsoft Dynamics 365 Customer Engagement** system for an entity as part of the effective base deployment of a boxed set of modules.
3 man-days of interviews and documentation study with your key experts onsite. We assume availability of the document that describes your core solution and availability of the following experts:
* Person who can describe processes and the “to be” tasks, that is supposed to be performed by applying the basic boxed set of **Microsoft Dynamics 365 Customer Engagement** modules in the company. For efficiency of the workshop managers of the relevant business areas of the customer are needed in the meeting.
* IT manager who owns the topology of providing access and roles to enterprise users for existing IT systems and applications.
* 1 man-day for preparation of Fit-gap analysis report. The report will be provided in English.
* 1 day to discuss and approve the results.
The report will list the Fits and the Gaps of the processes and tasks with the capabilities of **Microsoft Dynamics 365 Customer Engagement**, which partly will be covered by applying the basic boxed set of modules with project priorities and time, as well as a list of functional gaps and recommendations to cover the gaps. Based on the report you can form an understanding of the further project scope and budget.
The whole project takes 5 working days in a row.