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Dynamics 365 CRM Fit Gap: 5-Day Assessment

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*High-level analysis of the applicability of the Microsoft Dynamics 365 Customer Engagement organization architecture.*

### Assessment Dynamics 365 Customer Engagement Fit Gap: 5-Day Assessment – 2 000 $ High-level analysis of the applicability of the Microsoft Dynamics 365 Customer Engagement organization architecture. An analysis of needs and possibility of application of the **Microsoft Dynamics 365 Customer Engagement** system for an entity as part of the effective base deployment of a boxed set of modules. ### Agenda 3 man-days of interviews and documentation study with your key experts onsite. We assume availability of the document that describes your core solution and availability of the following experts: * Person who can describe processes and the “to be” tasks, that is supposed to be performed by applying the basic boxed set of **Microsoft Dynamics 365 Customer Engagement** modules in the company. For efficiency of the workshop managers of the relevant business areas of the customer are needed in the meeting. * IT manager who owns the topology of providing access and roles to enterprise users for existing IT systems and applications. * 1 man-day for preparation of Fit-gap analysis report. The report will be provided in English. * 1 day to discuss and approve the results. ### Deliverable The report will list the Fits and the Gaps of the processes and tasks with the capabilities of **Microsoft Dynamics 365 Customer Engagement**, which partly will be covered by applying the basic boxed set of modules with project priorities and time, as well as a list of functional gaps and recommendations to cover the gaps. Based on the report you can form an understanding of the further project scope and budget. ### Timeline The whole project takes 5 working days in a row.
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