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TCS Connected Scholars on Microsoft Dynamics 365

Tata Consultancy Services Ltd - Dynamics

Educational Institutions are looking for a transformational change. They are moving away from traditional models, seeking methods which allow anytime anywhere access to adaptive learning.

Educational institutions are undergoing transformational changes. The universities in higher education space are moving away from the traditional models and seeking methods which shall allow them to migrate into a model which can take up anytime, personalised and adaptive learning. This encourages in person learning, online and a mix of both methods. Over the next 10 years, it is expected that more than $10 trillion of investment shall be witnessed in cloud-based solutions in education. As per Citi 2020, Edutech spend is expected to double to $360 billion by 2024, which accounts for over 4.8% of total education. #Entry points for TCS Connected Scholars The different challenges or points of entry of TCS Connected Scholars on Microsoft Dynamics 365 are as follows: • Frustrations with legacy technology • High requirements for personalisations within the solution space • Need for change management as a part of edutech implementation #Defining key customer journeys TCS Connected Scholars on Microsoft Dynamics 365 creates a resilient backbone towards a truly connected campus, that delivers best-in-class digital services for students, teaching faculty, and adjunct staff. With this, university and college deans and administrators can achieve high engagement, end-to-end user experience, comprehensive life cycle management, and, ultimately, the better provision of education. TCS has embarked upon constructing Dynamic 365 capabilities to create a truly connected campus, that delivers best-in-class digital services for students, teaching faculty and adjunct staff. With this, they can achieve high engagement, end-to-end user experience, comprehensive life cycle management and, ultimately, the better provision of education The typical prospects for this solution are: • Medium-to-large universities • Based in North America, Europe, Asia-Pacific, Australia and New Zealand • Facing transformation changes – either due to the global pandemic or industry changes in education • Already uses Dynamics on-premises or is considering using Dynamics 365 as a transformation solution #Key Focus areas of this solution are: • Engage new students • Purposeful Curriculum Innovation • Gateway to digital classrooms • Create a digital campus • Stay connected with the community • Always-on resources for career planning • Staff onboarding #Key Outcomes expected from the solution • Greater communication and improved student engagement delivering an enticing virtual experience. Self-schedule meetings with advisors • Enhanced student portal to view attendances, course works, accomplishments, internships and grants along with real-time tracking • Streamlined collaboration towards an exceptional online learning experiences for both student, advisors, and instructor. Always on-resources for career planning • Engage with the university for events, hackathons, internships, scholarships, and grants • Advanced advisor dashboard to identify top and bottom performers, create personalized journeys, track performances and schedule upcoming sessions • Digital and mobile campus with closely connected apps across university work streams and functions like library, residence, cafeteria, grants, curriculum and so on #Next Steps – Conduct a digital enablement assessment for the institutes • Conduct a one-week assessment with your leadership team on the digital capabilities and experience for Scholars • Compile a high-level report with our findings and recommendations • Outline your key priorities and reveal your strengths and improvement areas • Collaborate and partner for future forward

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