Amicis Lifestyle | Food & Beverage

Empowers restaurant, hospitality and retail companies to get up and running in no time from within the powerful Dynamics 365 Commerce platform with:

• Dynamic POS Menus
• Check Management
• Menu and Recipe Management
• Guest Services, Service Plan Management
• Kitchen Management
• Table Management
• Self-serve Kiosks, Online Ordering
• Inventory Management
• Real-time Financial Performance and Analytics
• Automated Supply Chain

• Centralized configuration with screen layout that automatically populates menu button grids
• Tailor POS/Kiosk to display menus based on store, register and meal period
• Manage by menu hierarchy, categories, availability, top sellers and more
• Conversational ordering workflow for order speed, accuracy and customer experience
• Easy to use and train

• Drag and drop gestures to split checks by item or seat, split evenly or manually by any number, recombine
• View, service all checks easily with check carousel
• Transfer checks between servers and tables

• Centralized management of recipes, ingredients, combos, substitutions, modifiers
• As modifications and substitutions are made at POS, inventory tracked at recipe and ingredient levels, nutrition values and allergens adjust in real time
• Calculate price of menu offerings, assign different prices for modifiers and substitutions

• Purchase and redeem services at the POS
• Set up earning, redemption and allocation rules by service plan
• Manage and report on guest service activity

• Configure kitchen workflows by category or product for automated order routing
• Route orders directly to KDS and customer order ready screens
• Capacity management (throttling) for off-premise orders
• Metrics to collect and react to performance data

• Manage orders by navigating between seats, checks and tables within table view
• Create table profiles by zone, table type and number of seats, assign to channels
• Work online or offline

• Convenient customer ordering and payment
• Easy online ordering for customer, order and delivery management 
• Cross-sell and up-sell via curated lists 
• Customer access to order history, rewards, product recommendations