https://store-images.s-microsoft.com/image/apps.58216.dfe0bff3-40d3-44b0-85dd-7edb91ab3cb1.de8b3492-9491-4673-b418-5cc82b69601a.8f4204d0-5adb-4d19-83b3-9d0813d0116a

Rescue Live Guide Co-Browse Solution

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Rescue Live Guide Co-Browse Solution

Seamlessly see what your customer sees on any website by integrating Rescue Live Guide with Microsoft Dynamics Omnichannel for Customer Service. By augmenting your customer engagement channels like live chat with flexible and secure co-browsing capabilities, you can make conversations relevant and effortless and with the security you need to build customer trust.

 

Key Capabilities:

  • Enable customers to co-browse any webpage on any device and on any browser
  • Mask sensitive customer data on any website, not just your own, ensuring your customers’ privacy and your organization’s compliance
  • Clearly show your customer the actions the agent is taking with annotation and personalized cursors, and help drive future self-service  

 

About the Integration:

  • Launch a co-browse session directly from the Omnichannel Agent Dashboard within Microsoft Dynamics, no PIN or downloads required
  • Seamlessly add a visual dimension as agent and customer continue chatting
  • Gain visibility into your CX strategy with recordings and reports

 

Contact us to learn more: https://www.logmeinrescue.com/live-guide-demo

С един поглед
https://store-images.s-microsoft.com/image/apps.57057.dfe0bff3-40d3-44b0-85dd-7edb91ab3cb1.de8b3492-9491-4673-b418-5cc82b69601a.00c126ac-ca8d-4a45-9bfb-eb2bb5b7051b
https://store-images.s-microsoft.com/image/apps.19726.dfe0bff3-40d3-44b0-85dd-7edb91ab3cb1.de8b3492-9491-4673-b418-5cc82b69601a.95a8a7fd-56fd-4142-8d29-9242bb2ee141
https://store-images.s-microsoft.com/image/apps.21118.dfe0bff3-40d3-44b0-85dd-7edb91ab3cb1.de8b3492-9491-4673-b418-5cc82b69601a.5717f50e-eb1f-4a20-b281-04f73054ba6f
https://store-images.s-microsoft.com/image/apps.31795.dfe0bff3-40d3-44b0-85dd-7edb91ab3cb1.de8b3492-9491-4673-b418-5cc82b69601a.0d097f09-12b9-4d29-a694-b5a63744a060

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