The SkyPoint Cloud bot enables users to quickly look up customer profiles in the Microsoft Teams in the chat with an intelligent bot.
The SkyPoint Cloud bot allows to connect to your SkyPoint instance and can pull up customer profiles in Microsoft Teams when you search for them by name, phone number, email address, or another field. The bot displays a customer profile card for the requested customer with details that help to drive real-time business decisions.
In order to use this app, you need to have access to a SkyPoint Cloud account. Learn more.