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Teams4IT

от Skillbase

(3 оценки)

A single access HUB for IT support and knowledge.

The Teams4IT application offers your employees a unique access hub to IT support and knowledge. Through the Teams4IT application, the employee enjoys three functionalities directly from his Microsoft Teams interface:

- Search into knowledge bases

- Access their current support tickets

- Contact the support

The company can configure three redirection links:

- Access the ITSM portal to create an incident

- Access the ITSM portal to create a request

- Schedule a callback request from the support

The Teams4IT app connects via API to different tools / knowledge bases.

In order to use this app, your organization need to have an active “Teams4IT” account.

If you want to use this app, please send a mail to contact@wats.ai to get a ”Teams4IT” account.

Възможности на приложението

Когато това приложение се използва, то
  • Може да изпраща данни през интернет
  • Това приложение може да осъществява достъп до лични данни в активното съобщение, като например телефонни номера, пощенски адреси или URL адреси. Приложението може да изпрати тези данни на услуга на друг разработчик. Не могат да бъдат четени или променяни други елементи в пощенската ви кутия.

Бърз преглед

https://store-images.s-microsoft.com/image/apps.34019.1c515ecc-579f-4dda-b04a-359bf61968d5.3f879814-dcc6-432c-a0f4-a0286ab58242.4954377e-58e8-4891-b273-fa57d1f05de9.png
https://store-images.s-microsoft.com/image/apps.3184.1c515ecc-579f-4dda-b04a-359bf61968d5.3f879814-dcc6-432c-a0f4-a0286ab58242.46cceaea-d916-468c-91ad-be50bee5a367.png