Landis Contact Center

от Landis Technologies LLC

(2 оценки)

Microsoft Teams Contact Center built specifically for Microsoft Teams & Office 365 Phone System.

The Landis Contact Center for Microsoft Teams brings Call Center features to Microsoft Teams simply & fast.

  • Simple: Simple & Fast to Buy, Setup, Configure & Use
  • Familiar: Looks Just like Microsoft Teams & Office 365
  • Features: Most Requested Features like Live Wallboards, Reporting, Recording...
  • Connected: Works with Services Like Microsoft Flow & PowerApps
  • Trusted: A Native, Microsoft Teams Solution that "Just Works"

Native Microsoft Teams Contact Center Functionality Includes:

  • Reporting (Queue & Agents Stats, Abandoned Calls, etc)
  • Configurable Wall Boards
  • Manager Live Calls View
  • Manager Barge In
  • Call Recording
  • Sentiment Reporting
  • Microsoft Dynamics 365 & CRM integration
  • Microsoft Flows & PowerApps Integration
  • Wrap Up Information tracking
  • Azure AD SignIn
  • Role based security

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