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ALVAO Service Desk

Per ALVAO

ALVAO Service Desk provides a single point of contact for all in-company requests.

Microsoft preferred solution

Provance ITSM

Per Provance

Apps

The Most Microsoft-centric IT Service Management Solution Available.

Microsoft preferred solution

Hootsuite for Microsoft Dynamics 365

Per Hootsuite

Dynamics 365

Harness social data to better understand customers, refine sales leads, and optimize marketing

Microsoft preferred solution

AvePoint Citizen Services

Per AvePoint Inc.

Modernize incident and case management to better serve the constituents you support.

Microsoft preferred solution

Customer Service Management

Per Systems Limited

Apps

Knowledge-centric complaint handling system, supports incident-based services through SLA

Microsoft preferred solution

KPMG Regulate 365

Per KPMG Adoxio

Dynamics 365

Regulatory management solution to oversee the licensing of individuals and organizations.

Microsoft preferred solution

Workforce Virtual Agent

Per PartnerSource Solutions

Apps

Virtual Agent Solution for Workforce Boards for chat integration

Tagging

Per xRM Consultancy

Dynamics 365

Easily categorize records in Dynamics CRM with structured or unstructured tags

Microsoft preferred solution

SimpleChat for Dynamics 365

Per Elad Software Systems

Dynamics 365

SimpleChat add-on provides contact centers a consistent Omni-channel customer experience.

COVID Patient Management and Insights Application

Per ISYX Technologies LLC

Apps

360 Degree COVID Patient Symptom and Treatment tracker with Intelligent Insights

Microsoft preferred solution

Customer Service Management

Per Visionet Systems, Inc

Apps

Knowledge-centric complaint handling system, supports incident-based services through SLA

Recordsure Capture

Per Record Sure Ltd

Securely record, transcribe and review audio data from face-to-face and remote conversations

Microsoft preferred solution

Dynamics 365 Modern Immigration Management System

Per Microsoft Labs

Dynamics 365

The solution provides end-to-end scenario to manage and track immigration cases for their employees

Microsoft preferred solution

InRule® for Microsoft Dynamics 365

Per InRule Technology

Apps

Easily Automate Business Rules and Processes using the InRule® Decision Platform

Microsoft preferred solution

KPMG VeloCITY 365

Per KPMG Adoxio

Dynamics 365

Provides efficient, streamlined, online solutions for Citizen service request management.

Microsoft preferred solution

KPMG Community Care

Per KPMG Hands-on Management Pty Ltd.

Designed to deliver person centred care from enquiry through to service delivery and billing.

Rapid Grant Management

Per HSO

Solve your grant management challenges fast with our Microsoft Dynamics-based solution

Real-Time Listening & Response AI

Per Pulego Technologies

Leverage artificial intelligence to analyze mass conversations and drive personalized communication

Case and Matter Management for Legal

Per Peppermint Technology Limited

Apps

Designed for law firms to improve client service and boost productivity

Microsoft preferred solution

Sohema Case Management for Health & Human Services

Per Avocette Technologies

An easy to use, configurable, accurate and reliable case mangement system on the secure Azure cloud

Gravity

Per MTC

Dynamics 365

Gravity for CRM is the #1 cloud accounting software with Financials & CRM fully integrated.

Quick Cashier

Per Fairfax Imaging, Inc.

Quick Modules Cashiering a full-featured cashiering system to process over-the counter payments

Q-Flow®Patient Journey Platform

Per Q-nomy

Patient Jounrey,Optimized. Care Delivery Planning And Real-Time Orchestration Platform

Ideas Management Solution

Per Systems Limited

Apps

IMS manages all processes of idea innovation via crowd sourcing, launching ideas among community

Microsoft preferred solution

Compress Journal Entries

Per EOS Solutions

Dynamics 365

Reduce the number of General Journal lines before posting

Citizen Service Portal

Per Apar Technologies Pvt. Ltd.

Apps

The objective is to provide a single window access to the information and services to the citizens .

Microsoft preferred solution

Constanza

Per Mobiik S.A. de C.V.

Plataforma de inteligencia artificial en AZURE, para crear, publicar y administrar Chatbots

Microsoft preferred solution

Government and City Bot

Per Bismart

Intelligent City Bot

DXC Justice Case Management

Per DXC

Apps

Modernize your agency and gain better insight with an integrated case management solution.

Microsoft preferred solution

FOIA solution for Dynamics 365

Per Merp Systems Inc

FOIA solution for Dynamics 365 by MERP Systems Inc

ROGER365.io

Per Ask Roger!

Link Microsoft Teams with webchat, WhatsApp, Dynamics and AI to optimally engage with your customer.

Skedify | Omnichannel Appointment Scheduling

Per SKEDIFY NV

Online Omnichannel Appointment Scheduling

Microsoft preferred solution

Smart Mobile Workforce (SMW®)

Per Smart Energy Water

SMW® is a digital Workforce Engagement Platform hosted on MS Azure for Energy and Water Utilities

DCMA - Dynamics Case Management Accelerator

Per Hammond Street Developments

Dynamics 365

DCMA improves the transparency and effectiveness of your applications, complaints and enquiries.

Microsoft preferred solution

Call Journey - Speech Analytics Solution Leader

Per VoiceAI

Cloud and Premised based speech analytics solution which connects directly with Microsoft

Microsoft preferred solution

Skiplino

Per Skiplino

No more waiting in line

Brief Court Case Management Solution

Per E Lex Ratio

Apps

A 100% configurable, end to end court case management Solution

Microsoft preferred solution

Signal 311 & Citizen Engagement Municipality CRM

Per Frequency Foundry Inc.

Apps

Municipality and Local government Service Request and Work Order Management

Microsoft preferred solution

GLAZE

Per GLAZE

Onboarding and E-Merchandising Solution - 100% Plug & Play

Microsoft preferred solution

Q-Flow® Customer Journey Platform

Per Q-nomy

make the most of every customer visit ™ , Optimize customer experience and BO process efficiency

Microsoft preferred solution

Quick Modules

Per Fairfax Imaging, Inc.

Quick Modules performs data and electronic capture of information from any form or file.

Investigative Case Management

Per Merp Systems Inc

Investigative Case Management Solution for Digging and Fire Related Incidents Dynamics 365/PowerApps

Case Management System Framework for Courts

Per Alfasoft srl

Full life cycle Court Case Management System

Security+

Per Eperformance Inc.

Apps

Security+ is designed to log and track information related to the security clearance of staff.

[MDM] micro-service de référentiel de tiers

Per MGDIS

Gestion propre, normée et centralisée des Tiers physiques/moraux pour votre S.I. Idéal pour le RGPD

Unity For Dynamics

Per Intellective

Apps

Connect Dynamics 365 users with other corporate repositories, workflows, content, and applications

Microsoft preferred solution

Quick Api with Provisioning & Metering

Per Beacon42

QuickAPI allows you to create a fast, secure, scalable and standard API Management platform.

Microsoft preferred solution

Amelia – digital (IT) servicedesk employee

Per Go2the.cloud BV

Build your future workforce with the digital servicedesk employee powered by Artificial Intelligence

OneLink Citizen Mobile App for Local Governments

Per Rock Solid Technologies, Inc.

OneLink is an integrated mobile app for local governments to engage and communicate with residents.

Vendor or Customer data Import from GUS Website

Per Sii sp. z oo

Dynamics 365

Automation of creating a new Vendor or Customer using GUS Website

Microsoft preferred solution

Onesait Utilities Customers

Per Minsait

Customers management solution for Utilities. From meter to cash in regulated and deregulated markets

Microsoft preferred solution

InMate Needs Assessment System

Per Merp Systems Inc

Inmate Needs Assessment Case Management System built using Dynamics 365 and Power Apps Platform

Automated Help Desk Chat Agent

Per Advancya Technologies

Build your own Automated Chat Support Agent with our Chatbot Automation Wizard

Microsoft preferred solution

999eye

Per Capita Secure Solutions & Services

Stream videos direct from a caller's mobile to your Contact Centre

Trapeze Transit Operations and Planning System

Per Trapeze Group

Trapeze Transit Operations and Planning System (TOPS)

Reverie end-to-end Indic Language Localization

Per Reverie Language Technologies Pvt. Ltd.

Content Localization of Digital Properties

Microsoft preferred solution

Soft Flow - Smart Desk

Per SOFT FLOW

Simplify Business Process Automation Targeted for Business Users

KinderConnect

Per Controltec, Inc.

A Customizable Provider Portal

OpenCities Forms

Per OpenCities

Transform complex PDF forms & offline processes into easy to use digital services, via drag & drop.