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Zoho Desk

Per Zoho Corporation Private Limited

The industry’s first context-aware help desk software that helps businesses focus on the customer.

Anywhere365 Cloud Contact Center for Teams and Dynamics

Per Workstreampeople

Anywhere365 Web Agent is a full Dynamics 365 Cloud Contact Center platform and embedded client

Microsoft preferred solution

Zendesk Support

Per Zendesk

A beautifully simple system for tracking, prioritizing, and solving customer support tickets

Chatbot

Per Simplifai as

2nd generation Chatbot with native support for Nordic languages and English

Microsoft preferred solution

Knowledge Base

Per Skillbase

Capture your Know Hows : AI powered Knowledge Management and intuitive information access.

Microsoft preferred solution

Genesys Gplus Adapter for Dynamics 365

Per Genesys

An integrated solution for communication channels within Dynamics 365 CRM

General Bots

Per Pragmatismo.io

Build Bots by using Excel and familiar tools, use code when you need it.

Microsoft preferred solution

Observe.AI Voice Intelligence

Per Observe.AI

VOICE INTELLIGENCE FOR ENTERPRISE SUPPORT Insights to improve QA, agent coaching & Voice with AI.

Microsoft preferred solution

Tokywoky

Per TOKYWOKY

TokyWoky is a peer to peer livechat solution for online stores.

Microsoft preferred solution

Tenfold Next Generation CTI for Dynamics 365

Per Tenfold

Tenfold Cloud-Based Next Generation CTI for Dynamics 365 Customer Service and Sales

Tenfold Next Gen CTI

Per Callinize, inc. dba Tenfold

CTI for Sales & Contact Center - Customer Experience & Productivity - Cisco, Avaya, Genesys, Skype

Genesys Engage CX Contact

Per Genesys

An omnichannel outbound campaign management solution for better customer relationships.

Microsoft preferred solution

Omni-Channel Retail Platform (ORP)

Per wolfpack

Omni-channel Retail Platform is a middleware, Order Management System (OMS) and PIM

Aircall for Microsoft Dynamics

Per Aircall

Your phone system reinvented.

Picnic™ Gamified Customer Engagement

Per PUG Interactive Inc.

Unbreakable customer-brand relationships via best-in-class engagement, loyalty and recognition

Wearable SaaS for Firstline workers

Per Trnpk Sweden AB

Connecting Firstline workers making them more successful and efficient resulting in increased sales.

Microsoft preferred solution

Amelia – digital (IT) servicedesk employee

Per Go2the.cloud BV

Build your future workforce with the digital servicedesk employee powered by Artificial Intelligence

Service Desk BI

Per Hikari Data Solutions Ltd.

Incident Lifecycle Management - Make Smarter Data Driven Decisions

D-Syno(類義語辞書自動作成ツール)

Per DATUM STUDIO Co. Ltd.

D-synoはMicrosoftチャットボット専用の類義語辞書自動作成ツールです。

Advancya Complaints Management Portal

Per Advancya Technologies

Get Closer to your Customers with a Turnkey Solution on Dynamics365

DEX Manager

Per SIA Interactive

DEX Manager es una solucion de carteleria digital que le permite administrar una red de pantallas.

Microsoft preferred solution

Real-Time Listening & Response AI

Per Pulego Technologies

Leverage artificial intelligence to analyze mass conversations and drive personalized communication

Automated Help Desk Chat Agent

Per Advancya Technologies

Build your own Automated Chat Support Agent with our Chatbot Automation Wizard

Microsoft preferred solution

Kartopia

Per Sonata Software Ltd

An open source e-Commerce platform offering B2C , B2B and Marketplace with multichannel capability

Core Energy

Per Clear Dynamics

Complete cloud-based solution for electricity and gas retailers

Microsoft preferred solution

Luware Stratus Agent - Cloud based Contact Center

Per Luware

Stratus Agent is seamless integrated into Microsoft Teams.

ChatBot: Proof of Concept

Per CloudScale International

QnABotPOC

GLAZE

Per GLAZE

Onboarding and E-Merchandising Solution - 100% Plug & Play

Microsoft preferred solution

Customer Journey

Per Bismart

Analyze the customer experience in relation to the brand through different channels.

voyss

Per LM IT Services AG

Mobile Learning App for Retail-Pros, which connects Brands and Wholesale.

ARIA Service Chatbot

Per Smartlogix

ARIA Chatbot for Customer Service

Treazure Cloud Price and Promo engine

Per Cow Hills Retail BV

Treazure Cloud Services contains a variety of dedicated Retail Services. In our sophisticated Cloud

Microsoft preferred solution

Ameyo Cloud Contact Center Software

Per Drishti Soft Solutions Private Limited

Ameyo is complete cloud based contact center software to enhance your customer experience.

Linistry Digital Queueing

Per Linistry Kft

Best-in-class digital queuing services to generate more revenue and customer satisfaction

Microsoft preferred solution

ITCO-POS

Per Alfaro & Hernández IT Corporation ITCO, S.A.

El mejor sistema para Punto de Venta en el mercado. No requiere instalación en PC.

LivePerson Conversational Cloud

Per LivePerson Inc.

LivePerson's Conversational Cloud (LiveEngage) powers the digital contact center with humans & bots.

ポイント管理ソリューション「 PointInfinity 」

Per 株式会社日立ソリューションズ

大規模ポイントシステムの構築経験を活かし、「PointInfinity」が企業と利用者をつなぐ、安心、安全なポイントシステムを実現します。

Voicy Telephone Agent

Per Voicy Admin

Automated Customer service Agent driven by AI

Helpshift

Per Helpshift

Deliver a superior customer service experience at a lower cost with Helpshift’s AI-powered messaging

Sunrise Retail as a Service

Per Sunrise Technology, LLC

Sunrise Retail-as-a-Service

Microsoft preferred solution

Blue Panda Communications CoreInteract

Per Blue Panda Communications

Omni-Channel Contact Center

Microsoft preferred solution

Cl@ud.IA - Plataforma Conversacional

Per G&S Gestión y Sistemas

Cl@ud.IA - Plataforma Conversacional Inteligente 24 x 7 que potencia la atención a clientes

Microsoft preferred solution

Gravity Supply chain

Per Gravity Supply Chain

Gravity Supply Chain Solutions is an intelligent digital supply chain management solution.

Microsoft preferred solution

Text Analytics

Per Gramener Technology Solutions Pvt Ltd

Mine high quality actionable insights from unstructured data

Microsoft preferred solution

TCM SFA

Per TCM Bilisim ve Danismanlik Hizmetleri A.S.

TCM SFA

Microsoft preferred solution

ContactEngine

Per ContactEngine

ContactEngine is an Intelligent Conversation Management Platform that transforms customer journeys

Microsoft preferred solution

Thynk Digi-Branch

Per Thynk Software Limited

Thynk Digi-Branch - In-Branch Digital Experiences

Microsoft preferred solution

Reward Process

Per REWARD PROCESS

WE HELP COMPANIES TO BOOST THEIR COMPETITIVE EDGE BY MOTIVATING THEIR EMPLOYEES AND THEIR PARTNERS

FMCG365

Per Avento

FMCG365 optimizes every role in your FMCG organisation to master your FMCG activities.

Nuance Cloud IVR

Per Nuance

A natural, intuitive self-service conversational IVR that customers will actually use and prefer.

[MDM] micro-service de référentiel de tiers

Per MGDIS

Gestion propre, normée et centralisée des Tiers physiques/moraux pour votre S.I. Idéal pour le RGPD

Apriva Payment Engine

Per Apriva, LLC

Take Payments where you want. Pull transactions through APIs for real time reporting on your Portal.

Direct.One

Per Direct One

Engage mais clientes orquestrando comunicações multicanais.

Microsoft preferred solution

Virtual Desktop as a Service

Per MITIBI LLC.

Complete remote desktop with maximum performance and data protection

Reverie end-to-end Indic Language Localization

Per Reverie Language Technologies Pvt. Ltd.

Content Localization of Digital Properties

Microsoft preferred solution

Unifonic

Per Unifonic

A cloud platform enabling integration of text and voice-based services via APIs into your operations

Microsoft preferred solution

Cloud Based ITSM and Field Management Tool

Per NORTEL NETWORKS NETAS TELEKOMUNIKASYON A.S.

ITIL and MOF Compatible ITSM and Field Management Solution by NETAS

Internet of Power

Per hypernymfzllc-4553301

Internet of Power Solution provided the complete control and management of all electronic devices.

Microsoft preferred solution

Panviva Knowledge Cloud

Per Panviva

Curated responses where, when and how your customers need it from a single source of knowledge

Microsoft preferred solution

devNXT_Architect_Bot_Integration

Per Wipro India

This Information and document Chatbot will help developers providing pre created sample projects and