Empowers employees to orchestrate end-to-end processes across your bank to review, comment, & finalize the contract, resulting in increased productivity & a significant reduction of operational risk.
Capgemini’s Bank Guarantee Collaboration controls solution for Microsoft Cloud for Financial Services orchestrates the end-to-end processes across application, operations and legal review, approvals, and contract signatures. The solution leverages Microsoft Collaboration controls for Microsoft Teams & Power Platform for the interaction among employees and customers.
The Collaboration controls for Microsoft Teams act as an orchestration layer providing the ability to collaborate using Chat conversations, internal/external meetings, internal/external tasks, capture notes, approve requests, and co-author documents.
Key highlights of Capgemini’s Bank Guarantee Collaboration controls solution: • Customer Portal: Customers can request bank guarantees digitally and upload the supporting documents. • Collaboration Manager: The employee experience is delivered using Microsoft Teams and PowerApps with workflow capabilities that can be customized as per bank needs to enable collaboration between various employees. • E-signature: Ability to request a digital signature from the customers using Adobe e-sign
Capgemini’s Engagement Model: A typical engagement can range from 4-8 weeks where a team of experts from Capgemini can build the omnichannel experience for customers as a POC and build a backlog for delivering these capabilities in the production environment.
Pricing is estimated and based on customer requirements.