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Long-Term Support and Service: 4-Wk Implementation

Dyn365Pros

Unlimited Dynamics 365 support and administrative assistance. Data review, trainings, system check and discount on rates for project related services.

Work with a dedicated Microsoft Certified Professional from Dyn365Pros, whose role is making sure your team and system are up to the task of successfully managing your business. This engagement provides a paid 4-week evaluation period of our annual service package.

Deliverables

Includes the following for up to 20 licensed users:

  • Customer Account set up
  • Unlimited support questions and admin-level assistance for users of Customer Engagement App standard functionality
  • One-user adoption metrics dashboard for admins and management roles
  • Two-hour system and data review
  • One-hour business process recommendations
  • Two 1-hour live training sessions on current version of Dynamics 365 standard functionality
  • $10.00 discount on project-related service rates

Other Details:

  • For Dynamics 365 Customer Engagement Online Apps
  • Support via phone, email, and online meeting
  • 3 hour response time Monday through Friday
  • Does not cover implementation or integration of additional apps or workloads
  • After the trial period expires, extending the Dyn365 Assist service requires an annual agreement
https://gallery.azure.com/artifact/20151001/dyn365pros.dyn365assist.1.0.0/Artifacts/SampleImage/63ca5c47-f015-4595-ae2f-a4db2e3f4a05.png
https://gallery.azure.com/artifact/20151001/dyn365pros.dyn365assist.1.0.0/Artifacts/SampleImage/63ca5c47-f015-4595-ae2f-a4db2e3f4a05.png