Rapid Implementation of Dynamics 365 Customer Service
The Mazars Dynamics 365 Contact Center Implementation engagement is a fixed fee, fixed scope and fixed timeline implementation services offering that spans across three different levels: Essential, Enhanced and Enterprise. The service engagement will allow for a Contact Center implementation with the most important scope of capabilities that will enable essential to enterprise level implementations with the native Dynamics 365 Customer Service and/or Omnichannel for Customer Service functionality. This offering will allow end to end customer service functions that are native to Dynamics 365 Customer Service and/or Omnichannel for Customer Service enabling clients to provide world class customer service.
Included in our Mazars Contact Center Implementation solution are the following deliverables: