Unify Customer Data with AI for Insights and Power Apps Driven Actions
Rising customer expectations for relevance, recognition and continuity are escalating customer frustration and churn. The Customer Insights, and Power Apps Deployment Quick Start eliminates data silos providing a 360-degree view of customers and business partner users to unify your B2C and B2B customer data and Power BI dashboards to unlock insights and make actionable decisions quickly.
What It Is: Four-week Quick Start implementation of Customer Insights, Power Apps and Power BI Fixed cost – May be offset with funding for qualifying accounts. Introductory training on Customer Insights, Power Apps and Power BI to enable your team of entire organization.
Engagement Includes: • Deployment of Microsoft Dynamics 365 Customer Insights and Power Apps • Patient journey timelines designed in Customer Insights • Building 1 PowerApp from a use case connected to Customer Insights • Building up to 2 PowerBI dashboards based on your Customer Insights data • Ingest up to 5 Data Sources • Create views for outreach by conflating (mapping, matching, merging and enriching) data sources to segment your customers into views
Deliverables: • Current state analysis of your data availability and readiness • 360 degree view of your customer profiles • Recommended Next Steps • One Power App solving a specific use case, utilizing recommendations from your Customer Insights data