Dynamics 365 Support Service: 2-Hr Assessment

Share your Microsoft Dynamics 365 support and maintenance requirements with us and we will provide you with an overview of TrellisPoint’s CRM Administration service that covers the variety of critical functions required to manage your solution -- from troubleshooting, to training, adjusting configurations, and maintaining integrations.

Monthly packages are tailored to your business needs:

• Configuration Ad-hoc requests for new fields, workflows, views and dashboard.
• Training Documentation for Dynamics 365 CE and application processes.
• Troubleshooting In-depth analysis and resolution of system issues when classified as a defect.
• Diagnostics Maintain integrations with related applications and customizations.
• And Many Others Packages can be tailored to include tasks such monitoring CRM data usage, managing Dynamics 365 version updates, managing email integration tools and workflows, and running system jobs on a regular basis.

Deliverables

• Discussion of business goals for Dynamics 365 support
• Review of existing Dynamics 365 environment(s)
• Review of any outstanding system issues
• Review of any desired enhancements
• Prioritization of issues and enhancements