Banks are working hard to adapt to emerging trends and digital technology. A well-executed customer relationship management (CRM) strategy, with Microsoft Dynamics 365 at its center, helps banks digitally transform and create a more customer-centric culture that focuses on delivering great customer experiences.

What to Expect from Crowe CRM for Banking:

360-degree View of the Customer

Workflow Automation

Business Intelligence

Activity Management

Marketing

Social Network Management

Lead Management