Business Assist - Forecast

de Microsoft Corporation

(5 valoracions)

Reduce your organization’s helpdesk cost by using Business Assist Forecast.

Analyzing past trends and volume levels manually is traditionally a time-consuming task, but Business Assist Forecast brings the ability to forecast future support volume quickly and confidently, based on historical data. Customer service leaders, managers and agent personas can use it to reliably predict service-call volumes (to manage staffing levels). Reduce your organization’s helpdesk cost and provide great customer experience by adopting the service that power Microsoft Support!

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