Dotdigital’s integration with Microsoft Dynamics allows you to unlock the full marketing automation potential of your CRM data – for effective lead nurturing that will hit the spot.

Key features

Single sign-on functionality
Sync your marketing lists seamlessly with Dotdigital
Connect your sales and marketing data and enable sales teams with in-depth insights on customers and prospects
Automate lead reporting from Dotdigital Microsoft Dynamics
Create lifecycle campaigns across all touchpoints and increase customer value
Send Dotdigital emails to any individual contact in just one click, directly from your MS Dynamics account
View cross-channel engagement data and form responses in the Engagement Timeline
Round-the-clock global support from our in-house team of Microsoft Dynamics experts

"Dotdigital for Microsoft Dynamics CRM has slashed the time taken to do emails dramatically" – Ben Henson, IT Change Manager, Help for Heroes

Engaging customers every step of the way

Combine your CRM lead, contact, and account level data with our powerful program builder to create relevant and engaging customer journeys in minutes. Dotdigital’s program builder supports email, SMS, push notifications, Facebook Messenger as well as audience connectors to Facebook, Google Ads, and more.

Using Dotdigital

To achieve the best results, you need to be relevant. Syncing Microsoft Dynamics data with Dotdigital drives powerful segmentation, personalization and marketing efficiency. Global insight provider, PEI media used Dotdigital for Microsoft Dynamics to increase click-through rates by 400% across their targeted campaigns.

"We have been proud to work with Dotdigital for Microsoft Dynamics 365 for many years. Their intuitive solution has helped many of our clients quickly transform their marketing performance with connected processes that increase personalization and create new actionable insights about their audience." – Warren Butler, Marketing Director, Preact (Dotdigital Partner)

About Dotdigital – A Microsoft Gold Partner

Dotdigital is a customer engagement platform that helps digital marketers and developers deliver communications across the customer journey. We harness the power of customer data, powering engagement, conversion, and loyalty for brands as they grow and scale. Customers love our easy-to-use platform that connects first party data across the systems, surfacing powerful insights and automating predictive cross-channel messages.

Dotdigital’s 350+ employees serve mid-market and enterprise companies around the world and across industries. We aspire to inspire responsible marketing and are committed to sustainability, privacy & security. Dotdigital is proud to be the world’s first carbon neutral, ISO14001, ISO 27701 & ISO27001 certified marketing automation platform.