Collaborative Service Digitalization

de Global Technology Integrator Ltd.

Drive successful business process across locations

Co-Browsing and Co-Editing (COBE) solution facilitates efficient client servicing and business operations. No installation required, speeding up end-to-end business processes by working and editing together on browser anytime and anywhere. Options to enable COBE on your applications just with plugin and choices of cloud hosting, on-premises hosting or by subscriptions available.
  • Conveniently co-browse on mobile or desktop devices
  • Interactive functionalities support co-editing
  • Flexible enablement on your applications
1. Accelerate Business Process — Boost Team Productivity
  • Co-browsing across locations resolves issues faster
  • Co-editing simultaneously increases efficiency
  • Industry compliance secures collaboration
2. Onboard Customer Faster — Drive Customer Success
  • Seamless experience with video/voice/messaging
  • Real-time customer engagement
  • Reduce Costs of Touch Points
3. Quick Time-to-Market — Edge Out the Competition
  • No pre-installation required
  • No application revamp needed
  • Quick enablement
Improving Service Metrics and Business Opportunities
  • Faster resolution of customer issues and drive customer experience
  • Improve first contact resolution rate (FCR) and increase conversion rate
  • Reduce operational costs and drive profitability
    GTI + Full-stack Solutions on Microsoft Azure
    • Digitalize end-to-end business processes and customer services in security-proven environment
    • Increase service agility with SLA commitments
    • Provide real time assistance across the customer journey from lead generation, deal-closing to support services
    An offer to get you started
    • A cloud-based collaborative solution to boost business success
    • A one-stop solution featuring co-browsing, co-editing, and security compliance
    • No pre-installation, quick enablement with application plugin or by subscription
    • Drive end-to-end business process productivity and conversion rate

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