Passa al contingut principal

ARRA for Field Service

Hitachi Solutions

Augmented Reality Remote Assistance built for field service, designed by industry experts

Through the genius of augmented reality, technicians can utilize smart glasses to receive hands-free support, meaning workers are safer and more effective on the job. Alternatively, field technicians can leverage mobile functionality to receive real-time feedback via a tablet or smartphone. As a result, first-time fix rates increase, accident rates decrease and overall worker retention improves.
Microsoft Dynamics users gain the benefit of a seamless integration with ARRA for Field Service, giving them a truly effective 360-degree view. Similarly, field service organizations can extend their capabilities even further by integrating ARRA with Hitachi Solutions Extended Field Service software.