https://store-images.s-microsoft.com/image/apps.16691.85cf402f-298c-4dba-9497-12ea4d6f0582.a36c8d0d-5403-4821-ad3e-f30b2c977c0a.d7957ebf-4e97-46b0-858b-2db8ce77522b

Onesait Utilities Customers

de Minsait

Customers management solution for Utilities. From meter to cash in regulated and deregulated markets

Supporting today's challenges and the transition to new business models through a customer centric approach. Utilities Customers is a robust Meter-to-Cash solution combined with a complete Customer Care functionality that supports today’s and tomorrow’s Utility models. It is an integrated, modular solution designed to support all cycle of an Utility end to end: customer management, meter reading, invoicing and collection for utilities across different sectors (power, gas, water). It also incorporates a strong intelligent data layer that supports the analysis of information coming from commercial processes and customers. The solution impacts positively the Utility by: • Optimising the commercial activity • Reducing operating costs • Increasing quality of the customer service and satisfaction • Increasing staff productivity • Reducing the commercial cycle and speeding up the revenue flow Particular Features and benefits are: • Multi service, Multi Platform and Multi Company • Quick compliance with new regulatory requirements • Mobility applications • Reduced accounts in arrears and non-technical losses • Scalable • Total control of the commercial cycle • Highly configurable • Multiple integration mechanism • Decrease of manual processes and information through paper • SOA • Easy access to key management data • Corporate image improvement • Standard technologies

D'una ullada

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