The key role of Inventogo CRM is to create ultimate experience for your customers. The CRM seeks to make every customer feel valued. By placing information at your staff’s fingertips they can provide a seamless level of personal service.
Our eCommerce platform empowers your customers to place orders directly with you. It is essential that you become their preferred supplier because you are the easiest to do business with.
The key role of Inventogo Buyer is to centralise all purchasing – stock, non-stock and fixed assets. The buyer is able to maintain a strong relationship with all suppliers.
Powerful cash management – Real time cash position and profit loss. Strong on Forex management. Seamlessly interconnected to all transactions.
Shipping’s role is to seamlessly receive and ship the products generated by transactions from the CRM and Buyer modules.
The ability to offer after sales service is managed by support desk. Create support tickets, manage a ticket inbox, manage status and priority, attach notify parties, send standard updates to notify parties, manage and attach FAQ answers, record time spent on a ticket.