The FOIA solution from MERP Systems is based on Dynamics 35 platform and Power Apps which helps to overcome your agency’s most complex processing challenges with following benefits:

• Automates the process for Government or States to validate requests from citizens, collect the information, redact any sensitive information, perform the legal review, process payment, and distribute the information.

• Provides annual, quarterly, Monthly reporting, audit, and records management.

• Correspondence to the Requester are listed in the Activities Timeline for future verification.

• Automatic SLA timers with auto-pause, resume, expire and cancel for specific days of a timeline.

• Supports automated workflows to streamline business processes.

• Automatic request assignment, task scheduling and reminders.

• Auto calculate the submissions based on working days, working hours and defined business closures.

• Auto calculate the expedite request fee-based on fee category and resource utilization

• Centralized processing from various request channels: web, Email, Postal Email, Online.

• Simplified uploads of documents, photos, and videos directly to the SharePoint.

• System is mobile and tablet friendly and cloud-ready module.

• Reduced risk of information lost as automatic backup is taken every day.

• Sort through active and archived requests, appeals, and documents with a quick and advanced integrated search engine

• Compare metrics, gain actionable insights, and improve your efficiency through interactive, rolebased dashboards and analytic tools

• Give users access to only the information they need to see.

FOIA solution for Dynamics 365

de Merp Systems Inc