This annual Premium Support subscription will cover all your officeatwork support needs. We offer a variety of plans allowing you to pick the best Premium Support package for your organization. Options include services like free phone support, online ticketing, free consulting hours, and more.
Overview | S | M | L | XL |
Online documentation, Online Help Center access, Online Forum access (Yammer), Roadmap mailing list | X | X | X | X |
Phone support* (unlimited number of calls) | X | X | X | X |
Support ticketing user accounts | 1 | 2 | 3 | 6 |
Support tickets | 2 | 4 | 6 | 12 |
Additional paid support available (billed hourly) | X | X | X | X |
Discount on the hourly rate for additional support & consulting services | - | 15% | 15% | 15% |
Free consulting hours included (including reviews) | - | - | 10 h | 20 h |
* maximum of 15 minutes per call and topic during officeatwork CET business hours (remote support via Microsoft Teams only)
This subscription requires you to have a Microsoft 365 Work or School account.