This annual Premium Support subscription will cover all your officeatwork support needs. We offer a variety of plans allowing you to pick the best Premium Support package for your organization. Options include services like free phone support, online ticketing, free consulting hours, and more.
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Overview	S	M	L	XL
Online documentation, Online Help Center access, Online Forum access (LinkedIn), Roadmap mailing list	X	X	X	X
Phone support* (unlimited number of calls)	X	X	X	X
Support ticketing user accounts	1	2	3	6
Support tickets	2	4	6	12
Additional paid support available (billed hourly)	X	X	X	X
Discount on the hourly rate for additional support & consulting services	-	15%	15%	15%
Free consulting hours included (including reviews)	-	-	10 h	20 h

* maximum of 15 minutes per call and topic during officeatwork CET business hours (remote support via Microsoft Teams only)

This subscription requires you to have a Microsoft 365 Work or School account.