Ceny 1 200 US$
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Take your Voice of Consumer Analytics to organization-wide level
Understand business drivers and impact coming from consumer listening by consolidating all your consumer feedback data with Sales & Marketing results
• VOC is a solution for centralized consumer feedback, powered by AI. • Integrating different consumer touchpoint data (social media comments, forums, chats, Infoline contacts, e-mails, product reviews and ratings, complaints, surveys etc.) • allowing easy insights generation and understanding, clear reporting, trends analysis, alerts notification and single comment drill down. • It enables quick reaction to consumer feedback, facilitated decision making process and lowers operational costs and information processing timing. With VOC you can: