Mentoring for Microsoft Copilot: Implementation

The Copilot Mentoring was purposefully designed to achieve these 3 business outcomes:

1. Identify the high value opportunities for Copilot to generate strong ROI for the business
2. Ensure your data, and business applications are ready for safe use of Copilot
3. Empower your leaders and staff to learn and fully leverage the benefits of Copilot

Why do we need this? Copilot and Gen AI is amazing technology, but extracting business value is not guaranteed. Our experience as a company was frustrating for the first year and left us disillusioned and questioning the decision we made to deploy Microsoft 365 Copilot service to 35% of our team.

Here is a summary of the pain points we were experiencing: • We didn’t know which employees would make good use of the Microsoft 365 Copilot service • We were worried about data oversharing and not having data governance controls • We struggled to get value from Microsoft Copilot in Word, Excel, PowerPoint and Outlook • We didn’t know where to start with agents, and extensions into our business applications • We were running blind with zero visibility of adoption, utility value and productivity gains

We had to solve these issues internally at Mobile Mentor to prove the business value of Copilot. Through the process and in our discussions with industry peers and customers, we found that most businesses are doing this work for the first time and facing the same challenges we faced.

The Mentoring for Microsoft Copilot Program is a multi-year program where we work together to define your vision, implement a shared roadmap, deploy the tools and transfer knowledge to your IT team.

We start with an assessment to understand today’s reality, constraints, and aspirations. Then we jointly develop a vision and 3-phase roadmap (crawl, walk, run) to turn that vision into reality. This becomes our shared roadmap, with shared accountability and regular progress reviews.

Each month our Program Manager creates the work plan for the month ahead, and schedules workshops, meetings and deliverables so our team is working alongside your team to deploy the free and paid versions Microsoft Copilot in a way that creates value for your business.

Along the way, we provide technical support and knowledge transfer and documentation. Our goal is to empower your team to go further and faster than they could working alone.

Outcomes of the Microsoft Copilot Mentoring Program

1. Use-cases identified for Microsoft 365 Copilot, paid and free versions
2. Policies and controls protect data and prevent over-sharing
3. Users trained and empowered to increase their productivity
4. Autonomous agents deployed for core business applications
5. Leaders have visibility of the ROI and impact on business metrics