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Dynamics 365 Customer Service

Služby zákazníkům snadno a rychle: Poskytněte svým zákazníkům a agentům nástroje, které potřebují k zajištění rychlého a přesného řešení problémů – vždy a všude.
Získat Dynamics 365 Customer Service >

Výsledky Konzultační služby

Zobrazují se výsledky v konzultační služby.
Zobrazení související výsledky v aplikace nebo související výsledky v industry clouds.
Elevate Customer Experience with Microsoft Copilot and AgentsCapgemini Group
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Empower the next generation of customer engagement with Microsoft Copilot and Agents
1 out of 60
Root16 Level of Effort Salesforce Migration EvaluationRoot16, LLC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
A free consultation to show you what it will take and how to get started migrating from Salesforce to Dynamics.
2 out of 60
Nexer 10 Day Assessment for Microsoft Contact CenterNexer Group AB
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicedynamics-365-customer-insights product iconCustomer Insights
Nexer's 10-Day Assessment ensures a smooth Microsoft Contact Center setup, enhancing AI-driven efficiency.
3 out of 60
CRM FoundationCapgemini Group
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
The CRM Foundation offering from Capgemini focuses on the ideal preparation of a future Microsoft Dynamics CRM Transformation.
4 out of 60
CRM BoosterCapgemini Group
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
The CRM Booster offering from Capgemini focuses on unlocking the full potential of Dynamics 365 CRM.
5 out of 60
Dynamics 365 CRM Sales Implementation Package 4-Week PackageUniverseit
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
We will help you setup and implement your Sales module in Dynamics 365
6 out of 60
Safety & Recall SolutionTech Mahindra Limited
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI appspowerapps product iconPower Apps
The platform captures safety alerts from various data sources, processes for issue detection, and integrates with customer care functions to improve operational efficiency and customer satisfaction.
7 out of 60
Copilot Studio: 1-Day WSCrm - Konsulterna i Sverige AB
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-virtual-agents product iconPower Virtual Agents
Optimize your business with AI - In this workshop, we start from your organization's needs and help you build business-focused assistants using Copilot Studio.
8 out of 60
Telco 360Tech Mahindra Limited
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicedynamics-365-for-project-service-automation product iconProject Service Automation
A comprehensive Microsoft Dynamics 365 CRM solution for the Telecommunications Industry
9 out of 60
Subscribe.NxtTech Mahindra Limited
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
A subscription-based platform to manage products and services
10 out of 60
Copilot Discovery Voice AI Agent WorkshopCYNOTECK TECHNOLOGY SOLUTIONS PVT
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-voice product iconCustomer Voicepower-automate product iconPower Automate
The IVR workshop focused on integrating Microsoft Copilot with Dynamics 365 Customer Service Workspace to enhance call flows and customer interactions. Key highlights included designing IVR workflows.
11 out of 60
Autonomous Agent Website Q&A WorkshopCYNOTECK TECHNOLOGY SOLUTIONS PVT
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
The goal of this workshop is to empower organizations to enhance website interactions using Microsoft Copilot by implementing both structured and dynamic conversational approaches.
12 out of 60
Greenhouse Gas Applicability and Materiality Assessment with Microsoft Sustainability ManagerRSM Product Sales LLC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
We will identify your Scope 1, 2, and 3 categories and set up a trial of Microsoft Sustainability Manager for your reporting needs
13 out of 60
Facebook Copilot Agent Innovation WorkshopCYNOTECK TECHNOLOGY SOLUTIONS PVT
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
This workshop is designed to empower organizations to integrate Microsoft Copilot with Facebook pages, enhancing social media interactions through automation, knowledge integration.
14 out of 60
Wipro's Microsoft Copilot Information Search and SummarizationWipro Ltd
+3
Applicable to:
dynamics-365-supply-chain-management product iconSupply Chain Managementdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Wipro Information Search and Summarization can help you get quick answers based on the information stored in various locations. This solution enables quicker decision-making, reduces response time.
15 out of 60
Deploy Microsoft Sales Copilot in Dynamics 365 or Salesforce in 4 WeeksBizapp
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automate
Boost business productivity by embedding advanced AI capabilities into Dynamics 365 or Salesforce applications within 4 weeks
16 out of 60
Deploy your Copilot for Service for Dynamics 365 | Salesforce | ServiceNow | Zendesk in 4 weeksBizapp
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicedynamics-365-for-project-service-automation product iconProject Service Automation
Boost business productivity by embedding advanced AI for Services capabilities into Dynamics 365 | Salesforce | ServiceNow | Zendesk in 4 weeks applications within 4 weeks.
17 out of 60
Custom AI Solutions with Microsoft Copilot StudioBizapp
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-virtual-agents product iconPower Virtual Agents
Leverage Microsoft Copilot Studio to develop tailored AI solutions that meet your unique business needs, enhancing efficiency and innovation
18 out of 60
Transform Customer Service Effectiveness with Microsoft Dynamics 365 Customer Service, Microsoft Copilot Studio, and True.org Cloudtrue org cloud
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
Microsoft Dynamics 365 Customer Service enhances customer service operations with intelligent copilots that streamline workflows and improve response times.
19 out of 60
Microsoft Digital Contact Center Platform: 8-Wk ImplementationConfiz Limited
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Transform customer engagement and service excellence with AI- first contact center.
20 out of 60
AI-Powered Contact Center and Voice TransformationBizapp
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-voice product iconCustomer Voicepower-virtual-agents product iconPower Virtual Agents
Tired of inefficient customer service processes that waste valuable time and resources? BizApp is here to help you revolutionize your customer interactions with Microsoft Dynamics 365 Contact Center!
21 out of 60
Power Pages POC (Proof of Concept) Offer - Supercharge Your Dynamics 365 for Customer Services : 6 WK Proof of ConceptUpzoids
+2
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepowerpages product iconPower Pages
Power Pages POC – Accelerate digital transformation with a structured, hands-on approach to leveraging Power Pages and Dynamics 365. Gain insights, build a tailored solution before full implementation
22 out of 60
Factor Quick Start for Dynamics 365 Customer ServiceFactor Tech
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Appspowerpages product iconPower Pages
Modern service desk solution deployed in 5 weeks by Australian Microsoft specialists. Maximise Dynamics 365 Customer Service with FormFactor integration and AI-powered Copilot features.
23 out of 60
Accelerate Revenue Generation with Dynamics 365 SalesCongruentX LLC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-project-operations product iconProject Operations
Unlock the full potential of Dynamics 365 Sales and Activate Digital Selling with our CX Impact Acceleration approach
24 out of 60
Nexer SalesForce to Dynamics 365 MigrationNexer Group AB
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
We ensure a structured transition from Salesforce to Dynamics 365, with a thorough assessment, seamless migration, and process optimization to maximize the benefits of the new platform.
25 out of 60
Salesforce to Microsoft Dynamics 365 Migration Workshop & AssessmentSikich LLC
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
This workshop is for Salesforce users who want to evaluate a move to Dynamics 365 CRM
26 out of 60
CX Success Program Diamond SubscriptionCongruentX LLC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
The Diamond plan is our most comprehensive offering, perfect for organizations that want to go beyond CRM adoption and optimization to drive real business outcomes
27 out of 60
CX Success Program Platinum Subscription for Dynamics 365 SalesCongruentX LLC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
The CX Success Program - Platinum Subscription delivers enhanced user adoption and Dynamics 365 optimization services to ensure your CRM investment delivers measurable results.
28 out of 60
Dynamics 365 CRM CX Success ProgramsCongruentX LLC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-project-operations product iconProject Operations
CX Success Subscription for Dynamics 365 Sales offers Support Services, User Adoption and CRM Optimization Services so you can Drive Business Outcomes
29 out of 60
Smart Invoice Capture for Microsoft Dynamics 365 - 4-Hour assessmentAxapta Masters
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Automate Invoice Capture with Microsoft Dynamics 365 Finance
30 out of 60
Axapta Masters Contact Center Solution - 2 days assessmentAxapta Masters
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightspowerapps product iconPower Apps
Enhance customer interactions with an AI-powered, cloud-based contact center solution that streamlines communication, boosts agent productivity, and drives operational efficiency.
31 out of 60
HCLTech's Nuance to Microsoft Dynamics 365 CCaaS Migration Assessment ServicesHCL America Inc_HCLT
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightsdynamics-365-customer-voice product iconCustomer Voice
HCLTech's Nuance to Microsoft Dynamics 365 Contact Center Migration Factory help enterprises transition from legacy contact centers to Microsoft Dynamics 365 Contact Center, first co-pilot solution.
32 out of 60
CX Success Program Gold SubscriptionCongruentX LLC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
CRM Onboarding, User Adoption with Ongoing Dynamics 365 Sales Support The Gold plan focuses on getting your team up and running with expert-led onboarding and more
33 out of 60
Envisioning Lab workshop Unlock Dynamics 365 and AI-powered growth in just 2 hours with the Envisioning Lab from congruentX.CongruentX LLC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Unlock Dynamics 365 and AI-powered growth in just 2 hours with the Envisioning Lab from congruentX.
34 out of 60
Alfapeople: Digital Contact CenterALFAPEOPLE
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Modernize customer engagement with Dynamics 365 Contact Center, Power Platform, and Azure
35 out of 60
SalesForce to Dynamics 365 Migration AssessmentBizapp
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Streamlined migration from SalesForce to Dynamics 365, optimizing costs and data integration
36 out of 60
CRM for BankAwara IT Kazakhstan LLP
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automate
Optimize your Bank’s performance with a comprehensive Dynamics 365 solution — CRM for Banking, with integrating credit automation, customer insights and cross-sales.
37 out of 60
Dynamics 365 Customer Service ImplementationZion Cloud Solutions
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepowerapps product iconPower Apps
Secure, scalable Dynamics 365 Customer Service implementations for government and enterprise, compliant with NIST 800, PII/PHI, Section 508, and integrated with identity providers
38 out of 60
Modern Experience - Dynamics 365 Sales, Marketing, & ServicesSonata Software Ltd.
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Transform Your Customer Experience with Sonata’s Modern Experience Solutions using Dynamics 365 Sales, Marketing, & Services.
39 out of 60
CRM for BrokersAwara IT Kazakhstan LLP
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
Optimize your brokerage operations with CRM for Brokers, a Dynamics 365 solution that centralizes workflows, automates processes, and enhances customer interactions.
40 out of 60
Dynamics 365 Rapid Rollout ImplementationEllipse Solutions
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Get to go-live faster and start utilizing your new solution with Dynamics 365 Rapid Roll-Out!
41 out of 60
CRM for Contact CenterAwara IT Kazakhstan LLP
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
Unified omnichannel contact center on Dynamics 365 with AI‑powered assists, predictive staffing, and real‑time dashboards
42 out of 60
Implementation of Dynamics 365 Contact Center and Microsoft AI Service Agents by C-venC-ven Technologies
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Moderniza tu centro de contacto con una solución omnicanal basada en Dynamics 365 Contact Center. Habilita a tus agentes con inteligencia artificial integrada a través de Microsoft Copilot
43 out of 60
Microsoft Copilot for Customer Service: Quicker Resolutions, Happier Customers - 1 Hr. WorkshopWebSan Solutions Inc.
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightsdynamics-365-customer-voice product iconCustomer Voice
This workshop shows how Microsoft Copilot in Dynamics 365 Customer Service helps agents summarize cases, draft responses, detect sentiment, and suggest solutions—all while reducing manual effort.
44 out of 60
Microsoft Dynamics 365 Contact Center Deployment & Managed ServicesNasstar
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-virtual-agents product iconPower Virtual Agentspowerapps product iconPower Apps
Nasstar's Microsoft Dynamics 365 Contact Center Implementation, Upgrade and Managed Services
45 out of 60
Microsoft Dynamics 365 Copilot: Tailored 4-Week ImplementationConfiz Limited
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
Kickstart your AI journey with a focused 4-week engagement to implement Copilot for Dynamics 365, aimed at integrating AI capabilities into your core service operations.
46 out of 60
BDO Dynamics 365 Transformation Toolkit for Wholesale DistributionBDO Digital, LLC
+3
Applicable to:
dynamics-365-supply-chain-management product iconSupply Chain Managementdynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Service
Transform your business with BDO Dynamics 365 Transformation Toolkit for Wholesale Distribution
47 out of 60
BDO Dynamics 365 Transformation Toolkit for ManufacturingBDO Digital, LLC
+3
Applicable to:
dynamics-365-supply-chain-management product iconSupply Chain Managementdynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Service
Transform your business with BDO Dynamics 365 Transformation Toolkit for Manufacturing
48 out of 60
Hexaware Digital Contact Center and CX TransformationHexaware Technologies
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightsdynamics-365-customer-voice product iconCustomer Voice
Empowering customer engagement and enhancing customer experience with Microsoft Dynamics 365 Digital Contact Center and contact center augmentation.
49 out of 60
Integration Solution Workshop for Dynamics 365 and Power PlatformxRM Technologies
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Detail architectural overview workshop to plan, design and estimate the highly scalable integrations solution for Dynamics 365 with other business systems using Microsoft Azure.
50 out of 60
Dynamics 365 - 311 Modernization AssessmentUpzoids
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-virtual-agents product iconPower Virtual Agentspowerpages product iconPower Pages
Assess your municipality’s 311 service management capabilities and receive a tailored modernization roadmap aligned with Microsoft Cloud technologies.
51 out of 60
Dynamics 365 Sales Service: 6 Weeks Proof of ConceptUpzoids
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
Drive smarter, faster sales execution with a ready-to-deploy Dynamics 365 Sales PoC designed to validate value in just 6 weeks.
52 out of 60
UpCITY 365 ServiceUpzoids
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-virtual-agents product iconPower Virtual Agentspowerpages product iconPower Pages
Simplify how your city manages citizen service requests
53 out of 60
Atos || Citizen 360 SolutionAtos International SAS
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
360-degree citizen view with real-time notifications, multichannel communication, case management and workflow automation, intelligent analytics, and robust security measure
54 out of 60
BDO Dynamics 365 Transformation Toolkit for Non-ProfitBDO Digital, LLC
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
Transform your business with BDO Dynamics 365 Transformation Toolkit for Non-Profit
55 out of 60
Website ROI EvaluationAvanade, Inc.
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
Avanade’s three-week Website ROI Evaluation helps you examine your current ecosystem and future goals to build an actionable plan designed to deliver greater value from your digital investments.
56 out of 60
BDO Dynamics 365 Transformation Toolkit for Banks and Credit UnionsBDO Digital, LLC
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI apps
Transform your business with BDO Dynamics 365 Transformation Toolkit for Banks and Credit Unions
57 out of 60
AI-Powered Customer Service EvaluationAvanade, Inc.
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
Designed help you identify the highest business impact initiatives for modernizing the contact center and making the case for modern, AI-powered customer service.
58 out of 60
Dynamics 365 Support As-a-ServiceAvanade, Inc.
+3
Applicable to:
dynamics-365-supply-chain-management product iconSupply Chain Managementdynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Service
Dynamics 365 Support As-a-Service is a scalable, cost-effective subscription service for managing critical business applications.
59 out of 60
Quick Start Pack Dynamics 365 Customer ServicePRODWARE SPAIN
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Consigue una implantación exitosa de Microsoft Dynamics 365 Customer Service aprovechando las funcionalidades estándar a través de los servicios de Prodware
60 out of 60
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