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Dynamics 365 Customer Service

Služby zákazníkům snadno a rychle: Poskytněte svým zákazníkům a agentům nástroje, které potřebují k zajištění rychlého a přesného řešení problémů – vždy a všude.
Získat Dynamics 365 Customer Service >

Výsledky Konzultační služby

Zobrazují se výsledky v konzultační služby.
Zobrazení související výsledky v aplikace nebo související výsledky v industry clouds.
HCLTech XitForce- SalesForce to Dynamics 365 Migration AssessmentHCL Technologies Limited.
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Upgrade your CRM experience with a seamless Salesforce to Dynamics 365 migration
1 out of 60
Application Management Services (AMS)ALFAPEOPLE
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
AlfaPeople AMS is a comprehensive managed service that encompasses Customer's Microsoft Dynamics 365 for Sales and Customer Engagement, Power Apps, BI and/or Azure Functional and Technical services.
2 out of 60
Accenture Virtual Healthcare 24x7 Consulting ServicesAccenture
+3
Applicable to:
dynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI apps
Accenture Virtual Healthcare 24x7 is a collaboration tool for care teams to improve and expand the virtual experience for patients and providers, enhancing remote care and home health
3 out of 60
Digital Contact Center ReadyPricewaterhousecoopers LLP
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-voice product iconCustomer Voicepowerapps product iconPower Apps
Transform customer service interactions with AI and accessible insights.
4 out of 60
Dynamics 365 Contact Center Deployment & Support ServicesCognizant
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI appspower-automate product iconPower Automate
Cognizant's Microsoft Dynamics 365 Contact Center Implementation, Upgrade, and Support Services
5 out of 60
BRIKHousing: Housing Management System_INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Specifically designed for Housing Associations, this modular solution empowers superior decision-making, offering real-time insights into the metrics that matter the most to your organisation.
6 out of 60
Telco 360Tech Mahindra Limited
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicedynamics-365-for-project-service-automation product iconProject Service Automation
A comprehensive Microsoft Dynamics 365 CRM solution for the Telecommunications Industry
7 out of 60
IN - Unlocking Dynamics 365 with CrayonCrayon
+3
Applicable to:
dynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
We optimize Dynamics 365, simplify customization, and safeguard against email threats.
8 out of 60
Avanade AWS Connect Accelerator 3WK ImpAvanade, Inc.
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
The Avanade Amazon Connect Accelerator simplifies the integration of Amazon Connects contact center suite with the Customer Service Workspace and capabilities in Dynamics 365 Customer Service.
9 out of 60
Enterprise Contact Center implementation on Dynamics 365Netwise S.A.
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
The Future of Customer Engagement: Exploring the Digital Contact Center on Dynamics 365
10 out of 60
Microsoft Dynamics 365 Field Service: 8 Week ImplementationCognizant
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicepowerapps product iconPower Apps
Envisioning, deployment and support services for Microsoft Dynamics 365 Field Service
11 out of 60
HSO Dynamics 365 Sales & Service: 1 Hour DiscoveryHSO
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
HSO Implementation Consulting Services for Dynamics 365 Sales, Customer Service, Field Service. Customer Insights, Marketing & More
12 out of 60
Concept to Production with Microsoft Copilot studio in 8 WeeksCapgemini Group
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
AI-powered custom Copilots to enhance your employee & customer experience
13 out of 60
Capgemini Microsoft Digital Customer Experience (CX): 4 Wk AssessmentCapgemini Group
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Transform customer experiences across the lifecycle of sales, service, marketing and commerce through truly immersive experiences and the power of data for personalized and real time experiences.
14 out of 60
EY Customer Experience Accelerator Assessment: 4 weeksEY Global
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
Create seamless, omnichannel experiences to meet rising expectations
15 out of 60
CRM FoundationCapgemini Group
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
The CRM Foundation offering from Capgemini focuses on the ideal preparation of a future Microsoft Dynamics CRM Transformation.
16 out of 60
Microsoft Dynamics 365 Contact Center Journey – Full ImplementationRSM Product Sales LLC
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Revolutionize your customer experience by integrating AI-driven functionalities into a unified platform using Microsoft Dynamics 365 Contact Center
17 out of 60
TCS Services for Microsoft Digital Contact Center : 3 week AssessmentTata Consultancy Services Ltd - Dynamics
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightspower-virtual-agents product iconPower Virtual Agents
A brief assessment to assess the digital transformation of the contact center for a superior customer experience
18 out of 60
Dynamics 365 Security Brief: 1 HourKMicro Tech, Inc.
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automate
Get the essential insights to safeguard your Dynamics 365 data. Schedule a 1-hour security brief and learn how to protect against evolving threats and Fortify The Dataverse.
19 out of 60
CRM BoosterCapgemini Group
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
The CRM Booster offering from Capgemini focuses on unlocking the full potential of Dynamics 365 CRM.
20 out of 60
Elevate Customer Experience with Microsoft Copilot and AgentsCapgemini Group
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Empower the next generation of customer engagement with Microsoft Copilot and Agents
21 out of 60
WFM Adapter Implementation PackagesTTEC Digital
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Implementation packages to deploy the WFM Adapter product.
22 out of 60
Digital Contact CenterCapgemini Group
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightspowerapps product iconPower Apps
The Digital Contact Center of the Future with Microsoft and Capgemini
23 out of 60
Upgrade AX to Dynamics 365 Finance and OperationsEvincible Solutions
+3
Applicable to:
dynamics-365-supply-chain-management product iconSupply Chain Managementdynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Service
Evincible Solutions provide helps you in planning for the digital transformation ahead to Dynamics 365 whether it is an Upgrade from AX or a new implementation of Dynamics 365 Finance and Operations.
24 out of 60
Analysis of the implementation of the ERP SYSTEM - Audit (Dynamics 365 Business Central)Sii Sp. z o.o.
+3
Applicable to:
dynamics-365-supply-chain-management product iconSupply Chain Managementdynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Service
Identification of the implementation scope of Dynamics 365 Business Central solution
25 out of 60
Customer Experience D365 and FabricMandelbulb Technologies Private Limited
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightspower-bi product iconPower BI apps
Unified Commerce: Dynamics 365 & Fabric for a 360-Degree Customer View
26 out of 60
Fiber Suite: 1 Tag Analyse, Bewertung, Planung | Arvato SystemsArvato Systems
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Fiber Suite by Arvato Systems | Analyse, Bewertung, Planung
27 out of 60
Dynamics 365 CE/CRM AI Assessment & Implementation Roadmap: 2-4 Week AssessmentProtiviti
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightsdynamics-365-customer-voice product iconCustomer Voice
This assessment is tailored to provide an in-depth analysis examining your organization's readiness for implementing AI within your current CRM system.
28 out of 60
Connected Field ServiceCapgemini Group
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicedynamics-365-mixed-reality product iconMixed Reality
Capgemini’s Connected Field Service is a collection of accelerators, methodologies, templates, and IP that leverages Microsoft Field Service and Supply Chain.
29 out of 60
OCR- Invoice Automation for Microsoft Dynamics 365 – Microsoft AppSourceDynaTech Systems Pvt. Ltd.
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
A Powerful Solution for Managing Invoices with Microsoft Dynamics 365 Finance and Operations
30 out of 60
Wipro's Microsoft Copilot Information Search and SummarizationWipro Ltd
+3
Applicable to:
dynamics-365-supply-chain-management product iconSupply Chain Managementdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Wipro Information Search and Summarization can help you get quick answers based on the information stored in various locations. This solution enables quicker decision-making, reduces response time.
31 out of 60
Microsoft Dynamics 365 Sales Starter Kit – 3 Week ImplementationReply Ltd
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Take the risk and complexities out of implementing Dynamics 365 for Sales or with our fixed cost, outcome based approach, supported by our proven QuickStart implementation methodology
32 out of 60
Government Accelerator: 2-Hour Discovery AssessmentHSO
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepowerapps product iconPower Apps
A cloud-based platform built for Public Sector teams to streamline processes and deliver better services leveraging Microsoft Power Apps
33 out of 60
HCL Biz Apps - Salesforce Migration to Dynamics 365 - 1hr briefingHCL Technologies Limited.
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Cost, flexibility, integration into other systems—these are just a few of the common reasons for migrating to Dynamics 365. HCL can help ensure this is the right move for you and help you migrate.
34 out of 60
Value and Competitive AdvantageCapgemini Group
+3
Applicable to:
dynamics-365-commerce product iconCommercedynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
VCA Assessment conducts analysis of value creation configuration in your business and quantification of business impact of different parts of Dynamics 365 solutions.
35 out of 60
Salesforce to Dynamics 365 MigrationAlithya Fullscope Solutions, Inc.
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
Migrate Salesforce users to Microsoft Dynamics 365
36 out of 60
Empower your people with our 2-day accessibility assessment for inclusive digital experiencesm-hance
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Our 2-day accessibility assessment workshop is designed to review your Microsoft Dynamics 365 and/or Power Platform solutions, as well as the accessibility requirements you have within your business
37 out of 60
Microsoft Dynamics 365 Customer Engagement On-Premises to Cloud Migration - 6 Week AssessmentProtiviti
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
This assessment is intended to provide a roadmap to outline the approach and methodologies to ensure a smooth migration from on-premises Dynamics 365 Customer Engagement to the cloud.
38 out of 60
Wipro Copilot in a Day using Dynamics 365Wipro Ltd
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
The Wipro Copilot in a Day Workshop is designed to help clients learn generative AI for Microsoft Dynamics 365 modules, including Sales, Customer Service, Field Service and Customer Insights.
39 out of 60
D365 CRM Health-Check Assessment 2 hoursEndeavour Solutions, Inc.
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Sales and Customer Service assessment of your current CRM with a view to creating a roadmap for improvement with Dynamics 365 and Power Platform
40 out of 60
Dynamics Improvement Program: 3-month ImplementationQuisitive
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
The Dynamics Improvement Program helps enable your enterprise to get the best ROI out of your Dynamics investment while avoiding surprises with routine health checks on your environment and solutions.
41 out of 60
Custom AI Solutions with Microsoft Copilot StudioBizapp
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-virtual-agents product iconPower Virtual Agents
Leverage Microsoft Copilot Studio to develop tailored AI solutions that meet your unique business needs, enhancing efficiency and innovation
42 out of 60
Dynamics 365 CRM OnTrack Virtual Coworker Membership for New CRM UsersAzamba
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Expert CRM implementation and support, high adoption rates and pre-built add-ons for small businesses at a fixed monthly fee with 100% Money-Back Guarantee.
43 out of 60
Copilot Discovery Voice AI Agent WorkshopCYNOTECK TECHNOLOGY SOLUTIONS PVT
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-voice product iconCustomer Voicepower-automate product iconPower Automate
The IVR workshop focused on integrating Microsoft Copilot with Dynamics 365 Customer Service Workspace to enhance call flows and customer interactions. Key highlights included designing IVR workflows.
44 out of 60
Microsoft Dynamics 365 Customer & Customer Service Insights: 6 Week ImplementationCognizant
+2
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
Envisioning, deployment, and support services for Microsoft Dynamics 365 Customer Service Insights
45 out of 60
Dynamics 365 Field Service: 6 wk ImplementationCrm - Konsulterna i Sverige AB
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Implementing Dynamics 365 Field Service gives your organization an advantage over your competitors.
46 out of 60
Dynamics 365 Customer Service Start&Go - 5-week implementationALFAPEOPLE
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
5-week Dynamics 365 Customer Services implementation. This solution combines Microsoft technology with a rapid deployment methodology and accelerators to create SLAs and customer service processes.
47 out of 60
Not for Profit Catalyst 1 day workshopcloudThing
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Service
Enabling Business Transformation through Catalyst
48 out of 60
Microsoft Dynamics 365 Customer Engagement Security Model Assessment - 5 Week AssessmentProtiviti
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
This engagement aims to provide a detailed current state assessment of Microsoft Dynamics 365 Customer Engagement environment security model, both on-premises and online.
49 out of 60
TCS Design Win and Intelligent Customer EngagementTata Consultancy Services Ltd - Dynamics
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
TCS Design Win and Intelligent Customer Engagement – High-Tech, Semiconductors
50 out of 60
Microsoft Dynamics 365 - Document Management AcceleratorVelrada
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
This solution optimizes Microsoft Dynamics 365 document management with scalable, secure, and customizable integration with SharePoint, improving efficiency and compliance.
51 out of 60
Dynamics 365 Modern Service Maturity 3-Week AssessmentHitachi Solutions
+2
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Hitachi Solutions will support you in understanding where you currently are in your service modernization journey, and what you need to advance to the next level.
52 out of 60
Catalyst Envision and Innovation WorkshopCovenant Technology Partners
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Catalyst Envision and Innovation Workshop for Microsoft Dynamics 365 Customer Service
53 out of 60
Nonprofit Data Migration 2 Day Assessment WorkshopcloudThing
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
The Workshop allows your charity to make an informed decision on how to best migrate your data
54 out of 60
DCCP ImplementationSonata Software Ltd.
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-voice product iconCustomer Voicepower-virtual-agents product iconPower Virtual Agents
Modernize the customer service experience with Sonata’s IntelliKontact.
55 out of 60
Dynamics 365 CE: 3-Week AssessmentAlphaBOLD
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
AlphaBOLD’s specialized Dynamics 365 CE assessment is designed to navigate you through the complexities of customization and implementation.
56 out of 60
Root16 Level of Effort Salesforce Migration EvaluationRoot16, LLC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
A free consultation to show you what it will take and how to get started migrating from Salesforce to Dynamics.
57 out of 60
Fiber Suite: 2 Wochen Proof of Concept | Arvato SystemsArvato Systems
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Fiber Suite by Arvato Systems | Proof of Concept
58 out of 60
Digital Government Services Platform: 18 Week Implementation ServiceMicrosoft
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Appspowerpages product iconPower Pages
Many governments are evolving and transforming their digital service approach, looking at unified platforms to improve multichannel and predictive services to residents and citizens.
59 out of 60
Synoptek Dynamics 365 Customer Engagement (CRM): 3-Wk AssessmentSynoptek
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Leverage Synoptek’s certified Dynamics 365 Customer Engagement (CRM) experts to identify the next steps for your CRM implementation.
60 out of 60
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