TTEC Digital Solution for Public Records Tracker for Dynamics 365

Autor: TTEC Digital

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Avtex Public Records Tracker provides constituent service through collaboration and communication

Public Records Tracker™ (PRT) is specifically designed to help federal, state and local agencies quickly & cost-effectively meet Public Records Act (PRA) and Freedom of Information Act (FOIA) compliance requirements.

Features include:

•   Request tracking and routing
•   Auto-response to requests
•   Dashboards to manage requests
•   Activity management
•   Track Emails and communications
•   Auditing capabilities
•   Fee tracking
•   Fully configurable
•   Portal for constituents
•   Maintains FOIA compliance
•   O365 Integration with Records management

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