Blue Yonder Order Management & Commerce

Blue Yonder’s flexible order management microservices enable retailers to optimize the entire click-to-deliver journey — from offering an engaging customer experience through to efficient and profitable order fulfillment.

Capabilities

• Inventory Availability - Get full visibility of your inventory picture across complex networks in real-time to ensure promises you can keep and boost on-site customer conversion rates.
• Order Promising & Optimization - Benefit from pre-and post-order optimization for precise delivery dates, reduced costs, and enhanced customer satisfaction.
• Order Orchestration - Blue Yonder Order Orchestration transforms your business with agile, customer-centric solutions. Perfect orders every time, all the time.
• Store Fulfillment - See how to efficiently and delightfully streamline order processes to execute every kind of fulfillment from your stores or online.
• Intelligent Rebalancer - Enables real-time inventory reallocation in response to disruptions. Unlike traditional systems that rely solely on planned data, it dynamically adjusts order execution based on actual conditions.

Key Benefits

• Personalized customer experiences - Make recommendations and provide accurate availability and fulfillment options to enhance customer satisfaction and loyalty.
• Operational efficiency - Get continuous optimization across your fulfillment sourcing options to ensure accurate order promising and improve fill rates.

• Customer engagement - Deliver transparency and inform your customer from browse to order to fulfillment by consistent and accurate order status updates.
• Increased conversion rates -Improve customer trust and e-commerce conversion rates with seamless and reliable order processes and fulfillment.
• Profitable operations - Fulfill orders profitably and efficiently across your network based on cost, product selection, distance and delivery options.
• Continuous process optimization - Leverage scalable and intelligent microservices to analyze and improve your commerce operations and performance.

About Blue Yonder

Blue Yonder is the world leader in digital supply chain transformation. Retailers, manufacturers and logistics service providers worldwide rely on Blue Yonder to optimize and accelerate their supply chain from planning through fulfillment, delivery, and returns. Blue Yonder’s AI-driven supply chain platform and multi-enterprise, multi-tier network enable more accurate forecasting and dynamic management of capacity, inventory and transport. Blue Yonder helps businesses navigate modern supply chain complexity and volatility with more resilient, sustainable supply chains to delight customers, scale profitably, and run flawlessly.