It has two base modules, Services and Administration, and the complements of Guarantees and Contractors, managing to have on the same platform a Service Desk with CRM, ERP and SRP elements. In addition of being a friendly web solution, it has the flexibility to adapt to any company size.
The software has multiple reports and dashboards created for decision makers, with operational information such as contract status, services performed, the service process, customer feedback and technical levels; and financial information such as income, outcome, reconciliations of bank movements, billing and collection.
BmxCloud is a fully customizable system, it is offered under the Software as a Service (SaaS) scheme, so it includes consulting for a successful adaptation to the company's processes, thus achieving an authentic digital transformation, also during the hiring period they will always count with support and solution to your questions.
- BmxCloud helps your company improve its services, avoiding unnecessary expenses and wasted resources; saving time and money; managing to grow revenue
- Digitize the service processes and increase your income by up to 50% with a growing demand for services thanks to customer self-request
- Organize income and outcome by service, linking the daily work with the real income of the company, improving billing and collection tasks
- Consolidate company information with authorized branches or service centers
- Assign the tasks for each user, supervisor, technician and contractor, until the service is successfully performed and paid
- Strictly monitors contractors and technicians through their assigned tasks, thus ensuring that the services are made for the specific needs of the client and does not waste time and money on tasks not required or poorly performed.
- With only one project or area supervisor using BmxCloud you can control multiple contracts, technicians and contractors simultaneously
- It allows you to anticipate customer complaints by identifying delays and monitoring service processes, and the best, the platform will do it for you
- Keep track of cash flows and bank reconciliation
- Boosts the incursion of SMEs in Industry 4.0
The entire program and information is on the internet, you just need to be connected and the data will be available.
This application is available in Spanish and English.