Voice Enabling Microsoft Teams
Autor: Formation Tech
Enhance your Collaboration by Voice Enabling Teams the Easy Way – TeamsDirect.Online
Formation offers a bespoke Teams Direct Routing
architecture built-in Azure that will enable full voice capabilities in
Microsoft Teams. Our approach removes the requirement for a big bang transition
from your legacy phone system to Teams. Instead, we are able to seamlessly
migrate away from your old system, even leaving some parts of the business in
place on the legacy system should you have more complex requirements like
Contact Centre services that Teams can’t deliver. All this, while benefitting
from the collaboration and productivity voice enabling Teams will bring.
Have it your way
Because of our unique approach and expertise in
Azure, Formation are able to deliver our services either from your Azure
Tenant or our own TeamsDirect.Online platform based in Azure. So if you have
the expertise in-house and just need a guiding hand or need a fully-managed
solution, Formation can deliver.
Plans for every Business
Just need to voice-enable Teams? That’s okay we
have that covered. Need some of the traditional voice services like Call Recording,
Reporting, simple DDI management. We’ve got that covered too.
Features
- Direct Routing Setup by Formation. No expertise from you required.
- Fully Managed Session Border Controller to give you the flexibility required
- Staff Training and Onboarding
- Setup of Azure tenant
- Service Desk support
Optional
- Advanced Historic Reporting
- Presence Dashboards
- DDI Management
- VIP Device Alerts
- Call Quality Reporting
- Legacy PBX integration
- Normal and Compliant Call Recording
- Silent Listen
- Pause/ Resume