Conversational AI for Transport is a suite of services that intelligently machine learns complex information residing in data silos and flows them to enterprise users as a conversational assistant addressing diverse queries, workflows and requests. LISA offers digitalization of enterprise information such as technical manuals, MRB, design artifacts, service/manufacturing data scattered around the organization via AI powered language understanding, and domain adaptation with personalization.

Features Include:

Document Processing:

Text and Image extraction
Building AI Enriched Knowledge Base
AI Search Solution
Utilities [QnA Engine, Search Engine, Language, Translation, Document Processing]
AI Skills – Forms, Custom Forms

Image Processing:

Image Difference & Comparison
TIFF file processing

End User Features

Cognitive search
Digital Voice Assistant
Multilingual Chat
Services

Key Azure Services

• Azure Data Lake, Azure Blob Storage

• Azure LUIS, Azure Cognitive Services

• Azure Functions, Azure App Services

• Azure Text Analytics

• Power BI and Power Automate

• Azure Key Vault, Azure AD, KMS

• Application Insights

Benefits

50% Reduced cycle time maximizing business efficiency
25% Productivity increase with minimal manual steps
Elevation of enterprise information access channels
Using and comprehension of service manuals and other
information repositories.

HCLTech Conversational AI for Transportation

Autor: HCL Technologies Limited.