Ticketing As A Service is a Microsoft Teams Ticketing System that allows you to boost your company efficiency and productivity by managing your service desk incidents & requests.

Requests to other Teams can easily be forgotten or lost among other tasks, leading to poor service and waste. By rolling out a Ticketing As A Service in your company, you empower your Teams to deliver great services to the rest of the employees.

Trust the only ticketing system that has achieved Microsoft 365 Certification to keep your data secure, confidential, and compliant.

Key Benefits:

Keeps Records and keeps you Organized
Helps Prioritize Requests
Creates Easy Communication
Accelerates Resolution
Tracks Time which enables Performance Analysis
Support multi-languages (English, French, Spanish, Portuguese, German, Korean, Italian, Japanese, Chinese, Indonesian, Arabic, Netherland, Hindi)

Benefits for Many Teams:

The Ticketing App is NOT ONLY for the IT Team. No matter what your industry is and company size, any Team that provides an internal service to the rest of the employees can benefit from a Ticketing App. Here are few examples:

HR team: raising claims / submitting questions such as leave request balance, about insurance benefits
Marketing team: submitting requests such as creation of new marketing tool, design
Legal team: submitting request such as drafting / reviewing contract
IT Help desk: submitting requests / issues / incidents such as bug in a software, trouble with the printer, purchase of new laptops

Click the Get It Now / Subscribe button to boost your teams efficiency and productivity.

Key Features:

Raise a ticket and manage it until resolution
Instant notification through Chat and Email
Tickets are confidential to other users
Configure custom Fields and custom Workflow
Support users outside of your Teams org using email
Dashboard and XL/CSV Export
Create as many Ticketing instance you need (IT, HR, Customer care, etc.)
API Interface
Support multi-languages (English, French, Spanish, Portuguese, German, Korean, Italian, Japanese, Chinese, Indonesian, Arabic, Netherland, Hindi)

Features Integrated with Microsoft Teams:

Unlike most Apps and Web Tools you will find in the market, our Productivity Apps have been designed since inception to work within Microsoft Teams, which brings a set of unmatched benefits:

Microsoft Teams Native Development
Simple & Intuitive UI
Multi-Channels
Web, Desktop & Mobile App Ready
Microsoft Single Sign On
Microsoft 365 Security & Compliance
Microsoft Azure High Availability
Ready for Analytics

Important: That purchase should be done by admin and purchase flow will not be completed if an active subscriptions exist for the tenant.

Ticketing As A Service | Certified Ticketing System

By_Publisher