The LeapXpert Communications Platform

Autor: LeapXpert Limited

LeapXpert enables compliant communication from Microsoft Teams to consumer messaging platforms

The LeapXpert Communications Platform is a pioneering enterprise solution for compliant and secure communications between employees and clients on consumer messaging applications and voice channels. The platform enables enterprises to achieve regulatory compliance and meet strict governance policies through its comprehensive data recordkeeping and unrivaled data security and control capabilities.

The platform comes with pre-integrations with Microsoft solutions and technologies.

It includes Leap Work for Teams application, a native Teams application, that enables rich communication flows, supports multiple media types, and integrates with leading consumer messaging without leaving the Teams application (desktop or mobile):

  • Native support of WhatsApp, WeChat, and SMS

  • 1:1 chats between Teams users and clients

  • Group chats between Teams users and clients ​​(applicable for chats that are created from Leap Work only)

  • Text, voice and file media

  • Teams Phone call triggering

  • Built-in and/or Teams data loss protection support, information barriers and ethical walls for alerting and blocking in case of enterprise information risks

  • Built-in or Teams antivirus/ malware protection support

LeapXpert bridges enterprise, Teams users, and client needs, providing them with:

  • Enterprise’s data ownership, governance, and compliance

  • Teams user productivity and engagement

  • Client engagement, satisfaction, and privacy

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