Martello Vantage Dx

Autor: Martello Technologies

Monitoring Troubleshooting and Reporting on Microsoft Teams & Microsoft Office 365 user experience

Martello Vantage DX™ is your all-in-one solution to prioritize and resolve performance problems and optimize the user experience to improve your Microsoft Office 365 and Microsoft Teams service quality.

Whether your users are remote or at the office, Martello Vantage DX detects and alerts on any performance issue and correlates service performance insights with your existing monitoring data, synchronize alerts and incidents with your ITSM and automatically reports on service level performance. 

Martello Vantage DX restores the visibility the IT teams need on Microsoft 365 and Microsoft Teams end to end service delivery to ensure user satisfaction and maximum Return on Investment. 

Designed to help and coordinate the entire supply chain of the Microsoft service delivery (Tenant owner, service owner, admins, support level 2 and 3, helpdesk, ITSM service desk, network), Martello Vantage empowers the entire IT to efficiently manage and improve the quality of service of Microsoft 365 applications. 
Thanks to Martello Vantage, every stakeholders can visualize the user experience of Microsoft 365 and Microsoft Teams applications, detect  understand and report on the root cause of performance problem and continuously improve the service quality delivered to the Business Lines. 

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