Teamwork Analytics

Teamwork Analytics has been designed to address the diverse challenges of the Modern Workplace. Combining monitoring, sophisticated PowerBI reporting and automation, it provides profound insight into Teams adoption and usage, delivering personalised data for every workplace to improve collaboration via one simple dashboard.

Data is collected & collated within your Microsoft Azure environment allowing you to gain actionable insights for optimal Teams deployment and adoption. This includes native information available through Microsoft 365, in addition to advanced data extracted by the Teamwork Analytics solution including chat, channel, meeting, files, bot and app usage. PowerBI enables the data to be interrogated & filtered in a flexible and agile manner, providing analytical insights.

Business Benefits

The data-driven approach of Teamwork Analytics enables IT service owners to focus on strategic tasks, demonstrating the wider value of IT to Management teams.

Total transparency - enables service owners to understand usage & identify pain points whilst providing insights on the product features that deliver the greatest value to users.
Full governance - enables central management of all Microsoft Teams activity, allowing the removal of unused Teams to prevent unnecessary 'sprawl'.
Complete security - built using the power of Microsoft security and Power BI, Teamwork Analytics also enables the monitoring of cross-company communication, reducing the risk of data breaches and GDPR issues.
Containment of Shadow IT - actionable insights drive adoption of Teams and reduce end-user reliance on imported and insecure technologies, such as Zoom & WhatsApp.
Greater efficiencies and cost savings - Teamwork Analytics provides real-time data that can be instantly managed without the need to deploy additional resource, improving cost efficiencies & allowing you to focus on more strategic projects.
Ease of deployment - Teamwork Analytics can be easily implemented by IT service owners, with support from Modality’s Unified Communications team. Alternatively, Modality offers an Adoption Service whereby our team of experts can interpret insights, deliver personalised action plans, & compile reports for presentation to Senior Management on your behalf.

Teamwork Analytics consists of a number of modules, including reporting covering Microsoft Teams, Office 365 PSTN Calling & Conference Billing. Other modules include Governance Automation & Compliance to proactively enforce standards, and Call Performance.