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officeatwork | Premium Support

officeatwork

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Enjoy Premium Support with your officeatwork subscriptions

This annual Premium Support subscription will cover all your officeatwork support needs. We offer a variety of plans allowing you to pick the best Premium Support package for your organization. Options include services like free phone support, online ticketing, free consulting hours and more.

Overview

S M L XL
Online documentation, Online Help Center access, Online Forum access (Yammer), Roadmap mailing list X X X X
Phone support* (unlimited number of calls) X X X X
Online support ticketing users accounts 2 4 6 12
Online support tickets 3 8 15 30
Additional payed support available (billed hourly) X X X X
Discount on hourly rate for additional support & consulting services - 15% 15% 15%
Free consulting hours included (including reviews) - - 10 h 20 h
Word, Excel, PowerPoint support included - - - X

* maximum of 15 minutes per call and topic during officeatwork CET business hours (remote support via Microsoft Teams only)

This subscription requires you to have a Microsoft 365 Work or School account.

https://store-images.s-microsoft.com/image/apps.3221.39c53613-df84-49d9-945c-c79d7bb2b617.8514447b-aa63-4d5d-82e2-becbe5a9e96d.3eefcaec-ab55-400d-8f30-306ad50d05e5
https://store-images.s-microsoft.com/image/apps.3221.39c53613-df84-49d9-945c-c79d7bb2b617.8514447b-aa63-4d5d-82e2-becbe5a9e96d.3eefcaec-ab55-400d-8f30-306ad50d05e5
https://store-images.s-microsoft.com/image/apps.56575.39c53613-df84-49d9-945c-c79d7bb2b617.8514447b-aa63-4d5d-82e2-becbe5a9e96d.9b010580-d756-4f44-be3d-9c765604f2c0