Total Voice


Total Voice is a Microsoft Teams direct routing solution with detailed billing & adoption analytics.

Are you ready for inbound and outbound calling within Microsoft Teams?

With Total Voice by Noventiq solution, it’s easy to enable inbound and outbound, domestic and international calls directly from Microsoft Teams.
Total Voice is a SaaS application that lets you migrate your legacy, on-premises phone system (analog, digital, hybrid, or IP) to a cloud-hosted PBX powered by Microsoft Teams. With its web-based management console, Total Voice makes it easier than ever to manage and provision your phone system in the Cloud, making Microsoft Teams your sole platform for unified communications and collaboration.

You need Total Voice if you want to:

1. Replace your legacy PBX and migrate your telephony system to the cloud with Microsoft Teams.
2. Use Microsoft Teams as your phone system, but you’re in a country where Microsoft call plans are not available.
3. You have a Teams Phone System license as part of a Microsoft 365 subscription or as a Teams add-on.

Why migrate your telephony system to Microsoft Teams?
Most companies run their telephony with an on-premises PBX (Private Branch Exchange) system connected with a local PSTN (Public Switched Telephone Network), which presents the following challenges:

  • Outdated PBX system or coming to the end of its life, and needs to be upgraded.
  • High costs to manage and maintain your on-premises PBX system.
  • Difficult to scale when you open a new branch office as it requires new equipment to be purchased.
  • A lack of features, and acquiring new features requires additional investments in equipment and licensing.

Already using Teams? By enabling Teams Phone System + Total Voice solution, you get a true Unified Communications experience for your end-users to establish a single platform for collaboration and communication, take your company phone anywhere and increase the adoption and usage of Teams across your organization.
Benefits Total Voice adds to your Microsoft Teams solution:

  • Bring your carrier of choice (BYOC), as Total Voice allows you to work with your current telephony provider and connect your telephony system to Microsoft Teams.
  • Work with a new carrier and choose your DIDs and the carrier you want, which means better rates and services.
  • Work with multiple telephony providers and manage them from a single console. Connect Microsoft call plans, Total Voice call plans, or a local telephony provider.
  • Scale your business globally with international inbound numbers and call plans to make and receive international calls in Microsoft Teams, get international DID and call plans in a country of your choice.
  • Keep track of your telephony costs and manage your budget with customized reports.
  • Keep your phone system in the Cloud; Total Voice is 100% cloud-hosted, all the required infrastructure is included, and it’s available as a SaaS subscription.


Total Voice is a modular solution consisting of 4 modules: Calling, Billing, Adopting, Engaging. Pricing starts at $1,500 for 50 users/per month for all 4 modules. The actual pricing of Total Voice’s SaaS subscription depends on the number of modules and phone extensions that will be enabled in Microsoft Teams.
Get a 30-day Free Trial of Total Voice with the Microsoft Teams Phone system. Request the trial or proposal via “Contact me” button.

Total Voice by Noventiq recognition and awards:

  • 100+ Customers, across 10+ countries globally.
  • FY22 Product Leadership Award in LATAM Collaboration Services Industry.
  • FY21 LATAM UCaaS New Product Innovation Award by Frost & Sullivan.
  • FY21 LATAM Microsoft Partner of the Year in TEAMS Calling & Meetings.

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