Tonic Onboarding

Thynk Software Limited

A Single Onboarding Platform for Full-Responsive Opti-Channel

Tonic is an Onboarding platform, developed by Thynk Software, for a fully responsive Opti-Channel.

Tonic Onboarding User Interface features include:

  • Appealing design.
  • Clean and modern user interface to guide the client through the step by step process.
  • Opti-channel: Available on desktop, tablet and mobile with the option to switch from one device to another via QR code.
  • Help chatbot. A help function throughout the onboarding process.
  • Intelligent document scanning (passport, ID card, utility bills, etc.) and automatic extraction of client data.
  • Integration with credit bureaus to calculate credit score for the client.
  • Customer verification features, including live facial recognition and live HD video recording of client.
  • Integration with credit bureaus to calculate the credit score for the client.

Tonic Onboarding Back Office features include:

  • Fully customizable Onboarding Data Analytics dashboard
  • Onboarding leakage reports
  • Support for multi-group admin profiles, like Compliance, Credit Risk, IT, etc.
  • Automated and Manual workflow engine for approval/rejection
  • Risk rules engine
  • KYC/AML for Customer Sanctions check
  • Alerts for KYC document expiry
  • CRM engine
  • Document Management Engine/Repository
  • AI-based verification scoring for setting automated confidence approvals.

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