Autor: ttec

Humanify Insights Platform: Turn data into actionable insights

The Humanify Insights Platform is a cloud-based customer and employee data platform that provides brands with a 360° view of their customers’ needs, behaviors, and preferences with the insights they need to deliver a great customer experience. Our solution enables businesses to easily aggregate all of their customer data into a common architecture. This drives better insights, and can help predict customer churn, lifetime value, and the next best action at the individual customer level. We bring together the best of insight-driven consulting, technology, and operations that connect brands and their customers within and across voice, digital, and automated channels.

  • Out-of-the-box solution
  • Connect all of your data sources
  • Single view of your customer
  • Omnichannel optimization
  • Real-time monitoring
  • Advanced data visualization tools

Rychlý přehled