https://store-images.s-microsoft.com/image/apps.49436.6545f0cd-1c76-4f0b-a75f-3e9705285751.4875e1b1-0d7a-4a7a-9985-89c19426ad40.824028d4-16e5-43f7-ba59-d53d64e208b6
Enterprise Tier Technical Support for Zabbix server
Autor: Zabbix
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Professional Technical Support services provided by Zabbix team
Zabbix Monitoring software is a powerful solution to monitor enterprise-class IT infrastructures, including servers, network devices, virtual environments, printers, web resources, applications, and even business processes and KPIs.
Technical support services provided by Zabbix company ensures that customer gets a timely response to all of his inquiries about installation and configuration of his Zabbix software, questions about troubleshooting and fine tuning of customer's monitoring system. Each technical support tier provides different set of services included.
ENTERPRISE Tier Contract
Annual Technical Support contract includes:
- Unlimited number of monitored devices and metrics
- Unlimited number of issues and consultations
- Unlimited number of Zabbix servers and Zabbix proxies
- Support availability - 24x7
- 4 hours initial response time
- 90 minutes emergency response time
- Remote Troubleshooting
- Performance Tuning
- Pre-compiled Zabbix agents for specific platforms
- Environment Review
- Upgrade to the latest version
- Monthly progress meetings
- 1 online Zabbix Certified User training for up to 50 people total
- 1 on-site training session covering Zabbix Certified Specialist and Zabbix Certified Professional training courses for up to 5 people
- 1 on-site consultancy visit - 5 days (40 hours)
- number of authorized support contacts - up to 7
- legal entities covered - 1 legal entity
Support is provided over Zabbix online support system, e-mail, and phone
Rychlý přehled
https://store-images.s-microsoft.com/image/apps.24279.6545f0cd-1c76-4f0b-a75f-3e9705285751.4875e1b1-0d7a-4a7a-9985-89c19426ad40.33237a8e-9104-4357-bfe8-84ae751587c9
https://store-images.s-microsoft.com/image/apps.33781.6545f0cd-1c76-4f0b-a75f-3e9705285751.4875e1b1-0d7a-4a7a-9985-89c19426ad40.16cedbde-7550-4d40-b60a-2e2b6db1bdd7
https://store-images.s-microsoft.com/image/apps.35419.6545f0cd-1c76-4f0b-a75f-3e9705285751.4875e1b1-0d7a-4a7a-9985-89c19426ad40.18740b22-e858-4981-9f69-f932e8513c45
https://store-images.s-microsoft.com/image/apps.44770.6545f0cd-1c76-4f0b-a75f-3e9705285751.4875e1b1-0d7a-4a7a-9985-89c19426ad40.55a8309e-bca1-4280-8465-667db86164bf
Ostatní aplikace z Zabbix
Silver Tier Technical Support for Zabbix serverZabbixProfessional Technical Support services provided by Zabbix team
+1
Applicable to:
SaaS
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Platinum Tier Technical Support for Zabbix serverZabbixProfessional Technical Support services provided by Zabbix team
+1
Applicable to:
SaaS
NaN out of 3
Gold Tier Technical Support for Zabbix serverZabbixProfessional Technical Support services provided by Zabbix team
+1
Applicable to:
SaaS
NaN out of 3