With Non Conformances, we are maximizing the use of the Microsoft platform. We optimize following up and resolving your customer complaints through seemless integration of different applications. From now on, It is possible to register your non conformance directly within Microsoft Outlook. Convert an incoming email to a non conformance in just a few clicks. Even better, by creating the non conformance, your colleagues are automatically informed and assigned tasks. Imagine just registering a non conformance within Outlook, automatically adds a task on your sales persons to-do list to contact your customer and minimize damage. With Aptean Food & Beverage, that's reality.
Through the use of Microsoft Teams, a channel is created to gather the team, get access to the necessary files, enable chat functionality and assign, follow-up and report on tasks. Fully automated, a Microsoft SharePoint folder is created in the background and added to the Teams channel, allowing the team to store all relevant documents in the same place. All related documents & pictures are accessible for everybody who is assigned to resolve this non conformance.
Non Conformances is charged at a price per company per month. Please contact us for more information on the pricing.
This app supports both the Essential and Premium editions of Microsoft Dynamics 365 Business Central.