Aptean Non Conformances for Food and Beverage

Aptean

Receive, document, categorize, follow-up and process your Customer Non Conformances

Do you ever have problems managing the incoming customer non conformances?

With Non Conformances, we are maximizing the use of the Microsoft platform. We optimize following up and resolving your customer complaints through seemless integration of different applications. From now on, It is possible to register your non conformance directly within Microsoft Outlook. Convert an incoming email to a non conformance in just a few clicks. Even better, by creating the non conformance, your colleagues are automatically informed and assigned tasks. Imagine just registering a non conformance within Outlook, automatically adds a task on your sales persons to-do list to contact your customer and minimize damage. With Aptean Food & Beverage, that's reality.

How do you ensure you keep track of all the related data while handling your non conformances?

Through the use of Microsoft Teams, a channel is created to gather the team, get access to the necessary files, enable chat functionality and assign, follow-up and report on tasks. Fully automated, a Microsoft SharePoint folder is created in the background and added to the Teams channel, allowing the team to store all relevant documents in the same place. All related documents & pictures are accessible for everybody who is assigned to resolve this non conformance.

Features and benefits

  • Outlook integration to ease non conformance registration
  • Make use of Microsoft Teams and Planner to streamline your internal process
  • Non Conformance available within Microsoft Dynamics 365 Business Central
  • Possibility to register Non Conformances on a Customer or Consumer level
  • Anytime, anywhere, any device.

Pricing

Non Conformances is charged at a price per company per month. Please contact us for more information on the pricing.

Supported Editions:

This app supports both the Essential and Premium editions of Microsoft Dynamics 365 Business Central.

Supported countries:

Netherlands

Supported languages:

Dutch (Netherlands)

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